SZ
Samuel Z
Active since Nov 2014
9
Reviews
0
Industries
Reviews
9 reviews4 months ago
No paying my pension money
I'm struggling to get my pension money from them yet i have no alternative income and they make it as if I'm begging for my own savings. They never updated my ID details correctly on the initial payments after it was corrected they paid out, and they insist the next payment will be on the same date
53 replies
12 months ago
Unprofessional, inhumane and cruel conduct
Their accounts section is in shambles. They don't allocated payments by members in time and all they do is to suspend membership and benefits without any notification. Very unprofessional and cruel
58 replies
15 months ago
Poor to negligent attitude
I have my business website hosted on the servers of I-Grid. The server has been down for two days and with no genuine effort on their side to rectify the technical issues. I have lost business opportunities as well bad reputation for my business as I can get to emails They seem not to take their customers seriously Ticket number 2548917
0 replies
37 months ago
Illegal deduction from my Account - 1440186780
Virgin Active has been making illegal unauthorized deductions from my Bank Account for the months of Feb 2023 and March 2023. My monthly contribution is R470 but instead they are taking R940 per month. My bank account has been overdrawn because of the illegal unauthorized deductions. I reported the matter to them on the 03 Mar 2023 and they promised to correct but they are just completely negligent and reckless over deductions which is a breach of the agreement between me and the company
0 replies
51 months ago
55201242494
I enrolled my daughter after she finished university on medshield medical scheme where it was agreed that they would take first contribution on 1st January 2022. This never happened yet there was money on my account. The sent my daughter an sms indicating her cover was suspended. I did make an eft for the same and service was restored. The February contribution was due on 1st February 2022 to which I told them its too far. we agreed through my financial advisor that I pay via eft and request for deductions to be done on 26th of each month. unfortunately medshield went on to take money from my account for February yet it was already paid. I'm struggling to get my money back as it was for my groceries. For now I have no food or electricity and they are making it difficult to get my refund back. They say it will take over two weeks of waiting. They sent me forms to complete for refund but I'm like you took money from my account, then you must refund it in same account Your assistance to resolve this matter and get my money back will be appreciated
106 replies
66 months ago
Illegal deductions and harasment
The company has continued to deduct money from my account despite proof of request to cancel the contract. They have refused to refund my money deducted illegally. They also keep on harassing me with SMS and calls demanding payment. I have had several calls and emails to them but they are ignoring me. They also went on to cancel a contract for my other car which was paid upfront and the contract has not expired
56 replies
77 months ago
Racist white owner
I booked in for a room for three people myself and my daughters. Before checking in the lady requested or advised me that she can cancel my booking done via Booking.com. I agreed to the request and re booked. Later we realized young daughter was not comfortable with the arrangement. I talked to the black receptionist that its possible for a change in the plan not necessarily requesting a refund. The guy talked to her white who came in smelling alcohol and probably drunk and she just went on bursting out at me without listening. She just told I have just to leave with it as she doesn't deal with stubborn customers like me. Shocking and painfully my booking was for 3 days but I'm planning to check out earlier given the racist and unprofessional conduct
0 replies
87 months ago
Customers manipulated to lose their money
The company convinces customers to make investments with them on the promise that there will be growth thereof. However if you do a proper financial analysis you realize there is no growth except for your monthly contributions. Above all they have commission taken off ones cash paid in for the financial advisers that are in most cases clueless of what is going on in the market and just make educated guesses . I have policies where commission is paid to two financial advisers that have never even contacted me. This is white collar robbery of the public who may not be financially literate to make sense of what Old mutual is projecting for them as the values of the investments
105 replies
131 months ago
Suspcious Billing
I received an invoice of R6784 for the month June 2015 which in sharp contrast to my monthly average of R2200 appears to be inaccurate.<br> When I called to inquire I was told that it was due to data usage<br> I do buy 2gigs of data every month and get 2 extra as promotion which is my average usage every month.<br> MTN has not provided clear explanation for the material variance in my bill except to send me an excel extract with dates/usage/value that I can verify if the usage relates to my account.<br> A similar issue happened in February 2015 where after I lodged a complaint they indicated to me that there was an error which they corrected.<br> I suspect the same manipulation has been repeated and I getting SMS that my account will be suspended if I don't pay the amount due.<br> As I disagree with the invoice amount I made a payment of R2300 which is my average monthly consumption.
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (22.22222222222222%)
1 Star
7 (77.77777777777777%)