1 reviews | Active since Member
Rating this company one should be considered a compliment for them. Their service is pathetic and that me just be fair. Reason, a flight was booked through them, however the final seats was not, thus being stranded abroad. The person in charge of the "emergency" number is pathetic and at one point decided to switch her phone off. BTW her name is "Juanita" - the number you get when the voicemail plays after calling switchboard.
I advise any person to stay as far away from this company as possible. This will save you time, and hassle. I've dealt with a lot of incompetent and ignorant people, but this one takes the cake. I advise them to go and read up the responsibilities of a travel agent. You can find it here if you don't know what I am talking about: https://www.totaljobs.com/careers-advice/job-profile/travel-leisure-jobs/travel-agent-job-description.
Going on complaining any further will just **** me off more. It's best to skip this company... P's looking through the other reviews, poor customer services seems to be your speciality