DZ
Dunlop Zone Midrand/ Dunlop Technical Jet Park
Unclaimed Business
DZ
Dunlop Zone Midrand/ Dunlop Technical Jet Park
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Prince M
1 reviews | Active since Jan 2020
29 Dec 2020, 12:20
Pathetic customer service at Dunlop Midrand
I am here today to change one tyre. It’s been 4 hrs waiting and my car has not been attended to. They say they are very busy. There is a pregnant lady waiting before me and she has been here for 5 hrs and it is a very hot day today. They don’t even have enough chairs and some people have been standing for hrs . It’s worse than the government service. This service is so pathetic. If you are planning to go there to get your tyres done come with a camp chair and a book cos you are going to wait .
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Prince M
1 reviews | Active since Jan 2020
29 Dec 2020, 12:20
Pathetic customer service at Dunlop Midrand
I am here today to change one tyre. It’s been 4 hrs waiting and my car has not been attended to. They say they are very busy. There is a pregnant lady waiting before me and she has been here for 5 hrs and it is a very hot day today. They don’t even have enough chairs and some people have been standing for hrs . It’s worse than the government service. This service is so pathetic. If you are planning to go there to get your tyres done come with a camp chair and a book cos you are going to wait .
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Mpule C
1 reviews | Active since Jan 2020
26 Mar 2020, 14:03
Poor service and I'll treatment of staff members
Had a bad experience at Dunlop Zone in Midrand, the Manger is very disrespectful of his customer and staff members. He threatens his staff members in front of his customers. Just today I left my car at his care as I bought tyres and the needed to install them and do wheel alignment... I gave the keys to him and went to the nearby shops as they were busy with the car. When I came back my boot handle was broken and the manager told me it's not his fault that his staff that were working on my car could've broken... What hurts me is that my keys I gave them to him, and he assigned someone to work on my car, so he is liable for the damages on my car
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Mpule C
1 reviews | Active since Jan 2020
26 Mar 2020, 14:03
Poor service and I'll treatment of staff members
Had a bad experience at Dunlop Zone in Midrand, the Manger is very disrespectful of his customer and staff members. He threatens his staff members in front of his customers. Just today I left my car at his care as I bought tyres and the needed to install them and do wheel alignment... I gave the keys to him and went to the nearby shops as they were busy with the car. When I came back my boot handle was broken and the manager told me it's not his fault that his staff that were working on my car could've broken... What hurts me is that my keys I gave them to him, and he assigned someone to work on my car, so he is liable for the damages on my car
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Hendrik C
1 reviews | Active since Jan 2020
26 Nov 2019, 14:27
POOR DUNLOP ZONE/ DUNLOP TECHNICAL (JET PARK) SERVICE
I bought a set of Dunlop FM800 225/55/16 for my vehicle from Dunlop Zone in Midrand. I had Michelin tyres on, but was looking for something affordable. I had absolutely no issues with my Michelins( no vibrations etc). Ash was the salesman. Vehicle was returned for re-balancing after a week as there was a vibration on the tyres. They did balance again, and 3 days later, was returned AGAIN as the vibration was still there. They referred me to Dunlop Technical in Jet Park( Charles and Francois). I had to make an"appointment"as they do not help "drive in"customers at all, and was only managed to be assisted about a week later on appointment. Jet Park(Charles) balanced the tyres again, and replaced 2x tyres as they were faulty units. After about a week, i was back again( and had to go through the process of making a booking again) and Francois did the balancing himself. Francois picked up that 2x rims were "damaged", thus the reason for the vibration.(even though i had NO vibrations on my Michelins) 3 Days later I was back, and the "un-damaged" rims was vibrating badly(again). i informed him that i will get the "damaged"rims repaired, and will return the car for another assessment( this will be the 6th time!!!!!!). Francois couldn't fit me in for the remainder of the week (wed-fri). He was/is to "busy" I am sick and tired of the whole Dunlop attitude. Over a month Ihave been battling to get SERVICE from Dunlop. I Think this as absolutely absurd, and unacceptable. I have wasted hrs and hrs of time off work, and hundreds of rands worth of fuel!!! All i need is my tyres sorted!!!!!!! I WILL NEVER, EVER BUY ANY DUNLOP PRODUCTS AGAIN.
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Hendrik C
1 reviews | Active since Jan 2020
26 Nov 2019, 14:27
POOR DUNLOP ZONE/ DUNLOP TECHNICAL (JET PARK) SERVICE
I bought a set of Dunlop FM800 225/55/16 for my vehicle from Dunlop Zone in Midrand. I had Michelin tyres on, but was looking for something affordable. I had absolutely no issues with my Michelins( no vibrations etc). Ash was the salesman. Vehicle was returned for re-balancing after a week as there was a vibration on the tyres. They did balance again, and 3 days later, was returned AGAIN as the vibration was still there. They referred me to Dunlop Technical in Jet Park( Charles and Francois). I had to make an"appointment"as they do not help "drive in"customers at all, and was only managed to be assisted about a week later on appointment. Jet Park(Charles) balanced the tyres again, and replaced 2x tyres as they were faulty units. After about a week, i was back again( and had to go through the process of making a booking again) and Francois did the balancing himself. Francois picked up that 2x rims were "damaged", thus the reason for the vibration.(even though i had NO vibrations on my Michelins) 3 Days later I was back, and the "un-damaged" rims was vibrating badly(again). i informed him that i will get the "damaged"rims repaired, and will return the car for another assessment( this will be the 6th time!!!!!!). Francois couldn't fit me in for the remainder of the week (wed-fri). He was/is to "busy" I am sick and tired of the whole Dunlop attitude. Over a month Ihave been battling to get SERVICE from Dunlop. I Think this as absolutely absurd, and unacceptable. I have wasted hrs and hrs of time off work, and hundreds of rands worth of fuel!!! All i need is my tyres sorted!!!!!!! I WILL NEVER, EVER BUY ANY DUNLOP PRODUCTS AGAIN.
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