Dupla Printing
TrustIndex
0
Ranking
#1
in Media & Publishing
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I ordered the special for 500 business cards (I am also still waiting on a quotation for t-shirts, which I never received). As I previously stayed in Bloemfontein, I thought to give them a chance at business as I now stay in the Western Cape. Firstly I received artwork of my supposed business card that looked like a primary student could have created (sorry that should actually be an insult to the poor little ones). It dragged on for so long and then I went on holiday for two and a half weeks. Upon my return I had lots and lots of emails stating that I must approve my artwork. I was just so fed up and told them just to print the plain cards. I then struggled for MY courier to collect the cards. Today I received my package and boy was I surprised. It was just thrown into the bag, it was not even banded or wrapped properly. Very very very disappointing.
1 reviews | Active since Jan 2020
I ordered the special for 500 business cards (I am also still waiting on a quotation for t-shirts, which I never received). As I previously stayed in Bloemfontein, I thought to give them a chance at business as I now stay in the Western Cape. Firstly I received artwork of my supposed business card that looked like a primary student could have created (sorry that should actually be an insult to the poor little ones). It dragged on for so long and then I went on holiday for two and a half weeks. Upon my return I had lots and lots of emails stating that I must approve my artwork. I was just so fed up and told them just to print the plain cards. I then struggled for MY courier to collect the cards. Today I received my package and boy was I surprised. It was just thrown into the bag, it was not even banded or wrapped properly. Very very very disappointing.
1 reviews | Active since Jan 2020
I asked Dupla Printing for a quote for screen printing on cloth which I explicitly said I would provide. They gave me the quote for the sizes after which I went to their shop with a sample of the cloth to confirm if they can indeed print on that cloth. I did this before I went to buy the cloth to avoid buying and cutting up the cloth that I later could not use. Dupla later let me know that they can’t print the sizes on the cloth they put on the quote. This after I bought the cloth R1680. They are offering me a refund on the Quote, but what about my expenses for the cloth that I now cannot use? I phoned the owner Abie and asked if he is also going to give me my money back for the cloth. He put down the phone in my ear! Dupla printing made a mistake which ended up costing me money! The right thing to do is to take responsibility by compensating me for my expenses. The owner could have offered to meet me in person to negotiate the situation. Instead, he put down the phone in my ear! This is unprofessional and rude behaviour! I expect full compensation for my expenses.
1 reviews | Active since Jan 2020
I asked Dupla Printing for a quote for screen printing on cloth which I explicitly said I would provide. They gave me the quote for the sizes after which I went to their shop with a sample of the cloth to confirm if they can indeed print on that cloth. I did this before I went to buy the cloth to avoid buying and cutting up the cloth that I later could not use. Dupla later let me know that they can’t print the sizes on the cloth they put on the quote. This after I bought the cloth R1680. They are offering me a refund on the Quote, but what about my expenses for the cloth that I now cannot use? I phoned the owner Abie and asked if he is also going to give me my money back for the cloth. He put down the phone in my ear! Dupla printing made a mistake which ended up costing me money! The right thing to do is to take responsibility by compensating me for my expenses. The owner could have offered to meet me in person to negotiate the situation. Instead, he put down the phone in my ear! This is unprofessional and rude behaviour! I expect full compensation for my expenses.
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