Don’t believe the hype- Poor fitting blinds and no after sale service

Poorly fitted blinds with zero after sales service ! So I chose to go with Dura master / Mark Fouche after reading the great reviews on hellopeter. Initially Mark was great giving lots of attention sending WhatsApp’s every 5 minutes confirming appointments, sounded lovely le he a great knowledge and convincing they have the best installers. The pricing seems good ( but you get what you pay for ) and they ask you to trust them by paying 100% upfront for a discount. ( well I won’t make that mistake again ) - the blinds were not correctly measured and do not fit The zips don’t close or are stretched to almost breaking point There is a hole cut for a gutter pipe that is so big you could fit 3 gutters in it ( after I was assured their fitters were experts and it would be an excellent fit ) - and now they have been paid and my blinds are a mess The overly attentive Mark has disappeared. No brilliant follow ups , no sight of the job being corrected , just the occasional empty promise and no service. - unfortunately according to Mark the materials and colours can’t be matched even by them to fix what they did not install correctly so I will now have to take legal action to try get a refund and find a professional installer to re do the job