DN
Durban North Fencing cc
Unclaimed Business
DN
Durban North Fencing cc
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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melissa D
1 reviews | Active since Jan 2020
17 Sept 2021, 11:43
Shocking and unprofessional, sloppy work by this company.
After agonising over opening up a driveway in my private residence in the Durban North area, we struggled to get contractors to quote for gate automation on site. I therefore chose a Durban North contractor who had done small jobs here and there on our property. I handed him a quote which I had got and asked him to do a comparison and if in fact it was the correct automation and locking options from a security point of view. He gave his word that between a mag lock as well as a CISA lock and the automation that not even a 8 ton truck would make it through on forced entry. The worst decision I made was to give him the work. In order to not get too detailed I will list why I would never ever chose him again. 1. Sloppy untidy work that had to be remedied 3 times by the gate manufacturer as he completely damaged the bespoke designed gate. 2. 2 months later the work is rusting at joins etc. 3. Neither lock now works after paying exadurated prices which he capitalised on during the civil unrest in KZN. 4. Every snag that was presented to him, he would charge more. 5. Outsourced parts of the work to a very passive aggressive rude third party. 6. Gate sagging back which it never did originally. 7. When calling him this week to mention that nothing is holding gate closed he said he could not repair today after we waited 3 days for him to arrive. 8. When I mentioned that he would need to get it back to working and locking ,he blamed the fact that we now needed a stopper which I agreed I would get someone to install but not him. I also mentioned I would not pay him to get the gate to working order and that his work guarantee after 2 months should cover it, at which point he started shouting and screaming and refused to repair. This is his normal way of conflict resolution (denying and shouting) I will now get hold of another contractor, who I know will repair, I would rather pay someone who will guarantee their work, take ownership, accountability, is honest and does not scream at customers. Please consider your choice before spending huge amounts of money with this company. Lastly he arrives whenever he feels like it ahttps://www.hellopeter.com/write-a-review#nd does not notify before hand. Mostly before 7 am, which I found incredibly invasive.
Helpful (0)
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melissa D
1 reviews | Active since Jan 2020
17 Sept 2021, 11:43
Shocking and unprofessional, sloppy work by this company.
After agonising over opening up a driveway in my private residence in the Durban North area, we struggled to get contractors to quote for gate automation on site. I therefore chose a Durban North contractor who had done small jobs here and there on our property. I handed him a quote which I had got and asked him to do a comparison and if in fact it was the correct automation and locking options from a security point of view. He gave his word that between a mag lock as well as a CISA lock and the automation that not even a 8 ton truck would make it through on forced entry. The worst decision I made was to give him the work. In order to not get too detailed I will list why I would never ever chose him again. 1. Sloppy untidy work that had to be remedied 3 times by the gate manufacturer as he completely damaged the bespoke designed gate. 2. 2 months later the work is rusting at joins etc. 3. Neither lock now works after paying exadurated prices which he capitalised on during the civil unrest in KZN. 4. Every snag that was presented to him, he would charge more. 5. Outsourced parts of the work to a very passive aggressive rude third party. 6. Gate sagging back which it never did originally. 7. When calling him this week to mention that nothing is holding gate closed he said he could not repair today after we waited 3 days for him to arrive. 8. When I mentioned that he would need to get it back to working and locking ,he blamed the fact that we now needed a stopper which I agreed I would get someone to install but not him. I also mentioned I would not pay him to get the gate to working order and that his work guarantee after 2 months should cover it, at which point he started shouting and screaming and refused to repair. This is his normal way of conflict resolution (denying and shouting) I will now get hold of another contractor, who I know will repair, I would rather pay someone who will guarantee their work, take ownership, accountability, is honest and does not scream at customers. Please consider your choice before spending huge amounts of money with this company. Lastly he arrives whenever he feels like it ahttps://www.hellopeter.com/write-a-review#nd does not notify before hand. Mostly before 7 am, which I found incredibly invasive.
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Replies (0)TR
Tahir R
1 reviews | Active since Jan 2020
19 Mar 2018, 18:10
Worse service from a so called reputable company
Hi, I am disgusted with the work that was done by Greg from Durban North fencing CC. He had issued me with a quote for labor and the materials which included the barb wire as well as angle brackets used to provide support for the *****s that held the barb wire In place. I then processed an eft into his account before he came out for the installation as this was a request made by himself. I then obliged. Upon inspection of the work done, my mom who was present at the time, noticed that he didn't use the angle brackets which he had quoted me but used *****s to hold the barb wire in place. Now any sensible person would notice that *****s wouldn't be able to hold such a heavy metal but a bracket would. He claims to have 20 years of experience in the field, surely he would know this. I then requested a refund and he has yet to respond. I have sent many emails as well as a number of calls to his office as well as his cell phone but he keeps canceling the call. Is this how business is done by a person who claims to have all this experience. Is money so important to Greg that he forgets about customer satisfaction let alone having any people's s****s. My experience with Greg has been a total disappointment as I received his details from the internet and expected the Owner himself to be more polite and not so arrogant. When calling him the first time requesting the quote, Greg was very friendly and produced the quote in a short space of time but as the job was completed and me requesting a refund, his attitude totally changed. I would just like to say that this is a disappointment to the people who contribute to the lively hood of his business and to get service like this, is appalling.
Helpful (0)
|Replies (0)TR
Tahir R
1 reviews | Active since Jan 2020
19 Mar 2018, 18:10
Worse service from a so called reputable company
Hi, I am disgusted with the work that was done by Greg from Durban North fencing CC. He had issued me with a quote for labor and the materials which included the barb wire as well as angle brackets used to provide support for the *****s that held the barb wire In place. I then processed an eft into his account before he came out for the installation as this was a request made by himself. I then obliged. Upon inspection of the work done, my mom who was present at the time, noticed that he didn't use the angle brackets which he had quoted me but used *****s to hold the barb wire in place. Now any sensible person would notice that *****s wouldn't be able to hold such a heavy metal but a bracket would. He claims to have 20 years of experience in the field, surely he would know this. I then requested a refund and he has yet to respond. I have sent many emails as well as a number of calls to his office as well as his cell phone but he keeps canceling the call. Is this how business is done by a person who claims to have all this experience. Is money so important to Greg that he forgets about customer satisfaction let alone having any people's s****s. My experience with Greg has been a total disappointment as I received his details from the internet and expected the Owner himself to be more polite and not so arrogant. When calling him the first time requesting the quote, Greg was very friendly and produced the quote in a short space of time but as the job was completed and me requesting a refund, his attitude totally changed. I would just like to say that this is a disappointment to the people who contribute to the lively hood of his business and to get service like this, is appalling.
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Replies (0)