Shocking and unprofessional, sloppy work by this company.

After agonising over opening up a driveway in my private residence in the Durban North area, we struggled to get contractors to quote for gate automation on site. I therefore chose a Durban North contractor who had done small jobs here and there on our property. I handed him a quote which I had got and asked him to do a comparison and if in fact it was the correct automation and locking options from a security point of view. He gave his word that between a mag lock as well as a CISA lock and the automation that not even a 8 ton truck would make it through on forced entry. The worst decision I made was to give him the work. In order to not get too detailed I will list why I would never ever chose him again. 1. Sloppy untidy work that had to be remedied 3 times by the gate manufacturer as he completely damaged the bespoke designed gate. 2. 2 months later the work is rusting at joins etc. 3. Neither lock now works after paying exadurated prices which he capitalised on during the civil unrest in KZN. 4. Every snag that was presented to him, he would charge more. 5. Outsourced parts of the work to a very passive aggressive rude third party. 6. Gate sagging back which it never did originally. 7. When calling him this week to mention that nothing is holding gate closed he said he could not repair today after we waited 3 days for him to arrive. 8. When I mentioned that he would need to get it back to working and locking ,he blamed the fact that we now needed a stopper which I agreed I would get someone to install but not him. I also mentioned I would not pay him to get the gate to working order and that his work guarantee after 2 months should cover it, at which point he started shouting and screaming and refused to repair. This is his normal way of conflict resolution (denying and shouting)

I will now get hold of another contractor, who I know will repair, I would rather pay someone who will guarantee their work, take ownership, accountability, is honest and does not scream at customers. Please consider your choice before spending huge amounts of money with this company. Lastly he arrives whenever he feels like it ahttps://www.hellopeter.com/write-a-review#nd does not notify before hand. Mostly before 7 am, which I found incredibly invasive.