Point waterfront apartments in Durban - horrible!!!

Most horrible experience ever! No hand sanitizer, no hand towels and no hand soap provided in apartment! Totally against Covid protocols! When I complained to the GM, Angie, I was told that they fumigate the apartment and only provide sanitizer at the reception and do not provide sanitizer in the apartment as it is self catering! Furthermore, the door and bed is broken, no proper utensils in the kitchen, place has a funny odour and overall the place is very poorly maintained and no value for money! The manager Angie offered me a credit as I had to leave the place early due to a family emergency, and insisted on a credit instead of a refund as they do not provide refunds. After much reluctance I accepted the credit and received in writing on email from Angie the credit offered to me and indicating that I could rebook within a 12 month period. I then proceeded to provide a review of my experience on the booking platform and gave honest feedback of exactly what I encountered while at the property. I was then sent a very nasty response from Angie accusing me of having “malicious intentions” and that due to me giving them a poor review, my credit has been revoked! I have never encountered such unprofessional and unscrupulous behavior! I would never recommend this place to anyone!