Durban South Toyota
4.1|192 reviews
NL
Nicolaas L
1 reviews | Active since Member
03 Mar 2026, 15:04
Beware of Durban south toyota
We bought an used corolla cross last month. When we wanted to test drive, the battery was flat. They jump start the car and we took it for a test drive. We bought thr car and they said they will replace thr battery with a new one. Suddenly the "new" battery is giving us problems and we are without a vehicle. Never buy a car far from where you stay because we cannot go in to their office to resolve and they giving us a cold shoulder.
Helpful (0)
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Replies (212)Durban South Toyota's replyOfficial
04 Mar 2026, 10:22We’re very sorry for the trouble you’ve experienced with your Corolla Cross battery. We understand how frustrating this must be and appreciate you bringing it to our attention. Our team is committed to resolving this issue and getting your vehicle back on the road as quickly as possible.
Best regards,
Durban South Toyota's reply04 Mar 2026, 10:22
Official
We’re very sorry for the trouble you’ve experienced with your Corolla Cross battery. We understand how frustrating this must be and appreciate you bringing it to our attention. Our team is committed to resolving this issue and getting your vehicle back on the road as quickly as possible.
Best regards,
NL
Nicolaas L's updateReviewer Update
04 Mar 2026, 16:49Thank you so much for contacting my wife, we have to take the toyota to a dealership.
NL
Nicolaas L's update04 Mar 2026, 16:49
Reviewer Update
Thank you so much for contacting my wife, we have to take the toyota to a dealership.
Durban South Toyota's replyOfficial
05 Mar 2026, 06:36Thank you for the update. We appreciate your cooperation and are glad contact was made with your wife. Taking the vehicle to the dealership will allow the team to properly assess the battery and assist you as quickly as possible. We truly value your feedback and hope the matter will be resolved promptly so you can enjoy your vehicle with peace of mind.
Best regards,
Durban South Toyota's reply05 Mar 2026, 06:36
Official
Thank you for the update. We appreciate your cooperation and are glad contact was made with your wife. Taking the vehicle to the dealership will allow the team to properly assess the battery and assist you as quickly as possible. We truly value your feedback and hope the matter will be resolved promptly so you can enjoy your vehicle with peace of mind.
Best regards,
NL
Nicolaas L's updateReviewer Update
06 Mar 2026, 02:52This is a call for help, we were contacted, but Durban South failed to follow through. We are waiting for someone to assist and we are still without a vehicle.
NL
Nicolaas L's update06 Mar 2026, 02:52
Reviewer Update
This is a call for help, we were contacted, but Durban South failed to follow through. We are waiting for someone to assist and we are still without a vehicle.