NL
Nicolaas L
Active since May 2012
55
Reviews
0
Industries
Reviews
55 reviews1 month ago
FNB please explain and stop ignoring me, I am your customer
Credit card charges have appeared on my account without any explanation and, to date, have simply been ignored by FNB. I request a detailed explanation of why these charges are being processed on my credit card. Cancelling the ticket does not resolve the issue. Please contact me and engage with me directly. Before stating that you “called but received no response,” kindly make use of the other available channels—email, SMS, or WhatsApp—as you have all my contact details on record. I am extremely disappointed with this experience. This matter did not need to be escalated to a public forum; it merely required a proper response to my original request.
1 reply
3 months ago
Beware of Durban south toyota
We bought an used corolla cross last month. When we wanted to test drive, the battery was flat. They jump start the car and we took it for a test drive. We bought thr car and they said they will replace thr battery with a new one. Suddenly the "new" battery is giving us problems and we are without a vehicle. Never buy a car far from where you stay because we cannot go in to their office to resolve and they giving us a cold shoulder.
5 replies
9 months ago
Crisp - great support and service received!!
Good afternoon Crisp fibre. I want to thank you for the quick response after my email sent about the low speed connection I received. You did great work and the internet is back, thanks so much for the support, I appreciate the priority you put onto this call. You are doing great work.
0 replies
17 months ago
ACSA long stay parking chaos every time
We booked AND PAID our long stay parking from 9 Jan to 12 Jan 2025. We struggled to get out. This is a very bad coordinated service. Every time we use this service you have to push the button to ask the lady on the other side to open for us. This is not as if we had to pay at the gate, we received a "bar" code to scan at the gate, but this doesn't work. ACSA get your place in order or get people who can do it for you!!
0 replies
17 months ago
Woman's pilot with Lift was very good
I used Lift Airlines on Thursday last week, 9 Jan 2024 at 14:00 from OR Tambo to Cape Town. I am scared of flying but had a woman's pilot and she flew wonderful. No shaking or strange things in the air, very good landing, she was wonderful thanks lift!
0 replies
20 months ago
Private customer, but FNB failed me today!!!
I am currently a private customer for many years at FNB. You have to earn a minimum income to be a private customer. This morning I attempt to buy a very cheap Samsung A6 device of about R2500 on a contract and the transaction was declined. I have more than 3 times in my savings, my house is worth 1000 times this amount, my current account has more money in than this phone!!!! How on earth does this make sense?? I escalated this inside the banking app, without any success. I called the private banker, but she couldn't tell me why this happened. I am paying much more per month for this service, for nothing in return. The left hand doesn't know what the right hand is doing. FNB failed me dismally!!!!! I will buy it cash from another supplier, but I need the reason why it was declined, this is unacceptable.
1 reply
26 months ago
Multichoice ***********
Multichoice, I just called in to enquire about your services and the *********** helpdesk lady connected my card. I have never used the services during that time and your records are showing that, but the problem is you handed me over to debt collectors, how stupid! I want an official letter from you that I am in the clear.
2 replies
26 months ago
Web Squad minimum 6 months contract
New subscribers to Web Squad be very careful when signing on. They tell you it is month to month, but this is not true. You have to stay with them for 6 months before you may cancel your contract. I now have a problem with the openserve fibre, this is not Web Squad problem, and would like to go for wireless, but because of the 6 months minimum contract, I have to pay for another 4 months and nobody can clear the fault on the openserve fibre. This is so annoying!
0 replies
27 months ago
Shame on you Outsurance !!!
I cancelled my cover with Outsurance. Outsurance debit my account on 1 March 2024 for the month, but after cancelling with them, the cover is only valid till the 29th and I will have to pay a pro-rata amount at the new company to be covered for the rest of the month. How on earth is it possible to pay on the 1st but I am only covered till the 29th!! Shame on you Outsurance!!
1 reply
28 months ago
Some Multichoice call centre agents are not competent to do their job!!!!!!!!
I made a call to Multichoice last year to find out about the pricing for the rugby world cub. I never joined or asked to be connected. They connected me and a month later tried to bill me. After many emails, Multichoice realized they made a mistake by listening to the recording, that I don't owe them anything. They gave me over to debt collectors, and now they are harassing me. Common Multichoice, wake up and update with an email to your debt collectors. I get calls every week now. This is extremely annoying. This will come back to you one day!!!!
2 replies
Review Distribution
5 Star
1 (1.8181818181818181%)
4 Star
3 (5.454545454545454%)
3 Star
0 (0%)
2 Star
15 (27.272727272727273%)
1 Star
36 (65.45454545454545%)