1 reviews | Active since Member
Pools were under maintenance and that's the whole feature of the resort. Was only stated in very fine print on my confirmation email, after I paid obviously. Secondly, there were alot of ****roaches. Thirdly, I requested clean linen. I was subjected to a whole lot of embarrassing questions as to why I needed it and in the end I was told in a very rude way that I have to pay for it. I don't understand, I am a paying guest. Having to pay for clean linen is not a huge issue but the mannerism in which I was told was outright despicable. I also barely had access to the jacuzzi, everytime I asked for it, it was booked. And it was non peak I booked in, so I don't know if that was true. There was a power failure as well, no generators in the room. Reception staff were helpful but that's where the goodness stopped. Other than that, don't recommend.