Misleading and Delayed Repairs

<div>My vehicle was sent by Discovery Insurance to DSPB for repair. The collision occurred on 26/12/24. On 31/01/25 I received an email from Discovery to say my vehicle was in the paint prep phase. Subsequent to this I contacted the service provider and was informed telephonically that it would take 7 working days. I followed up on the 7th and was told it would take another 7 working days. I've followed up today (17/02/2025) and been now told it would another 7-10 working days. I am extremely disappointed in the service provided by DSPB and by Discovery Insurance in choosing such a company.</div>