Beware of Durbanville Properties

Beware of leasing a property from them. Especially in Eikenbosch Kuils River. As we were in a bad situation and urgently in need to acquire a house as we were moving to Cape Town and had only 2 weeks left to pack up and move from North West, we had to discover too late that all verbal discussions and agreements with Hugo and Clinton are denied numerously or they will change the original conversation to suit their lies. Upon viewing the house we were informed of a sub-lettor but that she is paying R450 towards electricity (their exact words). Within the first couple of weeks moving in we enquired about when exactly we will receive the sub-lettor’s payment towards the electricity, then Hugo denied having this conversation. We took it upon ourselves and reached an agreement with the sub-lettor that she has to pay 1/5 of the electricity which she gladly agreed to. A few months later we learned that we are also paying for the sub-lettor’s municipal usage and from there we had a fight on hand to get the sub-lettor to pay her part and Hugo from Durbanville Properties to get our request heard and our money refunded. As time passed the municipal account for the sub-lettor accumulated and the sub-lettor started to abuse the electricity and we had to pay for it. Our complaint falls on deaf ears and Durbanville Properties simply does not try or even want to solve our complaint. This situation is suspicious as Durbanville Properties, whom apparently has no relation with this tenant financially or personally, rather sides with this tenant than to resolve our complaint, their legal lessee.