I want to cancel my application but getting ignored!

<p>I recently applied for assistance with your company but due to the appaling service recieved by my very close friend and the neglect I am currently undergoing with your consultant Tapiwa who is now not getting back to me with regards to my cancelling my application and trying to address my dissatisfcation clearly indicates that your consultants are only interesyed in making thier sales targets and thats it. I do not want to subject myself to the trauma Tshwarelo went through ove rthe past 4 weeks with Tapiwa. I would like to be contacted the soonest and if not I will escalate this even further till I get heard by the debt counselling association or the ombudsman but somebody will listen.I would rather get assistance from another company that is actually in this business to rehabilitate people</p>