Misrepresentation

Hi I believe in every contract with sign with businesses that offer services if on your first month you want to cancel the agreement that I believe it is not supposed to be a problem. There's always a cooling period as a client you need to get, so I joint the debtbusters in march for their assistance as i was over indebted but to my overview of things after i joint on the first month of their deduction....i saw all my credits in areas and they advise that to reduce the periods of payments I need to sometimes go and pay for my debts. I want to cancel with them so that i can be able to pay again my debts as i was absolutely doing that but i cannot get assisted the promise to send me 7.4 u form to cancel but I am still waiting with no response when I call they say they transfer to relevant departments with no assistance...debtbusters if you see this pls allow me to be cancelled and let me pay my debts by myself I am truly not happy with your service.