Dutton Plastics Engineering
4|5 reviews
MP
Mervyn404 Peterson404
1 reviews | Active since Member
09 Oct 2019, 19:39
POOR QUALITY PLASTIC TOILET SEATS
BEWARE WHEN PURCHASING 'DPE' DUTTON PLASTICS 'HIGH TRAFFIC' TOILET SEATS BELIEVING THESE TO BE RESILIENT AND LONG LASTING. TWO SEAT LIDS CRACKED WITH A 'LOAD BANG' DURING THE NIGHT FOR NO APPARENT REASON- HARDLY USED IN SPARE BATHROOMS ! DPE COULD FIND NO FAULTS/FLAWS IN TESTING THE BROKEN LIDS ? NO COMPENSATION OR CREDITS OFFERED OR RECEIVED. BAD DESIGN THE ONLY CONCLUSION. STICK TO HIGH QUALITY WOODEN SEATS RATHER THAN THIS PRODUCT.
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Replies (105)Dutton Plastics Engineering's replyOfficial
30 Oct 2019, 08:06Thank you for sharing your experience with our A1 High Traffic seats. We do take all quality complaints very seriously.
This matter will be investigated as we do offer a 1 year guarantee on all factory faults. A management representative will be in contact with you shortly.
This matter will be investigated as we do offer a 1 year guarantee on all factory faults. A management representative will be in contact with you shortly.
Best regards,
Dutton Plastics Engineering's reply30 Oct 2019, 08:06
Official
Thank you for sharing your experience with our A1 High Traffic seats. We do take all quality complaints very seriously.
This matter will be investigated as we do offer a 1 year guarantee on all factory faults. A management representative will be in contact with you shortly.
This matter will be investigated as we do offer a 1 year guarantee on all factory faults. A management representative will be in contact with you shortly.
Best regards,