DSTV Accounts irregularities and mismatches

I recently reduced my DSTV account from premium to easyview due to DSTV being totally overpriced. I receive monthly statemenrs from DSTV and the Dec account statement shows R105 payable. Yet, the DSTV App indicates I have to pay R622 (with no details or nake-up of this value) I phoned the DSTV helpline and the incompetent incumbent could not make a logical conclusion or understand a logical argument to save his life.

He could not understand, let alone explain why these two values differ and how to resolve it.

His resolution was that I go to a walk-in centre to discuss with them!!! I explained to him that I live 80km from the closest walk-in centre, which is 160km both ways.

DSTV is supposed to be a state of the art technologicly advanced and superior system, but if you want to resolve a SIMPLE, SIMPLE account priblem, you gave to drive 160km at your own cist to sort it out!!!???

DSTV is only as good or bad as its systems and support. Clearly they too now gave lost the plot and is going down the drain like the rest of South Africa!!

Problem is I pay by Debut order, so these incorrect charges will kust automatically go off!!! How many people do the defraud like this??! I will now carry on with Netflix, which we have been using for the past 2 months. 100's more and way better movies at a fraction of the cost.

NETFLIX, YESSSSSS!!!! DSTV..... GIVE IT A PASS...