1 reviews | Active since Member
We sent in our Vacuum to Tudortech who are the official servicers in South Africa. I have never had such DISGUSTING service. What was supposed to be a four day job has been over a month. We've had to call them every second day to chase up on quotes which never came, and when they eventually came did not even address the issue we'd sent it in for. They tried to sell us a whole bunch of additional things we know don't need repair, and it's impossible to get a hold of anyone or any technician to understand anything. It has been THE MOST frustrating process and although I love my machine, I'll never buy another one in South Africa because the only people who service them, are so incredibly useless.