Val de Sol complex: Administration of a claim

After I submitted my complaint to the Hellopeter I again contacted @easeprop. Jackie, the portfolio assistant, patiently listened to my frustration regarding the handling of the claim. She promised to give feedback before the end of the day which she did. Within days the claim was finalised. She deserves a compliment by the effective way in which she handled the query. She had a positive attitude, was efficient and delivered excellent customer service. Jackie, thank you!