Worst Customer Service at Eastern Cape Motors

I was trying to buy in a car at Eastern Cape Motors in East London.

While I was working on a deal with their sales executive, I suddenly received a message from the sales executive Lucia Barker that reads as follows:

Good morning Sir,

I hope you are well?

My used car manager isn’t comfortable assisting me with a cover, as it’s not part of his profile stock. I’ve tried to shop it around, but the dealers I contacted advised that the best option would be to check with WeBuyCars.

My sincere apologies for the inconvenience.

Many thanks, and wishing you an awesome day.

Kind regards ✨️ Lucia ECM Ford

That’s the customer service you generally receive at Eastern Cape Motors.

Best, Stanley