Active since Jan 2017
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34 reviews5 months ago
Worst Customer Service at Eastern Cape Motors
I was trying to buy in a car at Eastern Cape Motors in East London. While I was working on a deal with their sales executive, I suddenly received a message from the sales executive Lucia Barker that reads as follows: Good morning Sir, I hope you are well? My used car manager isn’t comfortable assisting me with a cover, as it’s not part of his profile stock. I’ve tried to shop it around, but the dealers I contacted advised that the best option would be to check with WeBuyCars. My sincere apologies for the inconvenience. Many thanks, and wishing you an awesome day. Kind regards ✨️ Lucia ECM Ford That’s the customer service you generally receive at Eastern Cape Motors. Best, Stanley
0 replies
6 months ago
Makro is dishonest on online pricing of products
I ordered goods from Makro which included ceramic table priced at R340. Makro has cancelled order for the table I bought and paid for online. The reason provided is that the table is out of stock. However, on the same yesterday (21 October 2025) they listed the same table they allege is out of stock for R650. I find this conduct by Makro, dishonest and unprofessional. They decide to change the of goods already bought and claim that the goods are out of stock and advertise the same product for an increased price. However,one of my orders is cancelled and the reason is that it is out of stock.
53 replies
6 months ago
Absa Business Banking Bad Customer Service
I opened a business account with Absa at the end of 2024. I was informed that the first six months the account will not inquire bank charges. Absa failed to honour was they communicated to me with regards to bank charges in the first six months. Additionally, I have called Absa numerous times trying understand what are admin charges they debit every month from the account, and one call centre agent that I spoke to on 30 August 2025 at 13:25 said it was posted bank statements, however, the account is still being debited although I had instructed Absa not to post me bank statements. On 04 October 2025 at 08:28, I called Absa once again to enquire about these charges. The person that I spoke to informed that she escalated the matter banker (Vangile Ndlovu) assigned to this account. Today, it’s the 17 October 2025, Absa business banking have not responded to my queries, nor the so called banker has bothered to resolve my query or try reach out to me. Moreover, the banker’s number 082 455 2962 given to me is never answered when I try call. This is the nature of Absa’s customer service you can expect from Absa business banking. Account number: 4117411344
53 replies
10 months ago
KFC Birchleigh South the worst place you can ever go to
KFC Birchleigh South worst service ever. I bought meals for R382, they only gave me half, and I have to wait for 30 minutes for the balance of my order. This service is unacceptable!
0 replies
11 months ago
Nedbank Home Owners Insurance Cannot Be Trusted
On 07 May 2025, I cleaned the swimming and filled up water and on Saturday 10 may I noticed that the swimming pool water had significantly declined. I refilled the swimming pool and on Wednesday 14 May 2025, the water had significantly declined once again. On the same day (14 May 2025), I called Nedbank Home Owner Insurance to lodge a claim for a suspected swimming pool leak. On Friday 16 May 2025, Nedbank Home Owners Insurance sent a technician to come assess the swimming pool. As I am covered for swimming pool leakages in the home owners insurance I have with Nedbank I thought lodging a claim would be a seamless process. Now Nedbank is refusing to approve my swimming pool claim and they told me they cannot share the report or the grounds for refusing my claim after I called them to follow up on the claim (22 May 2025). Nedbank sent a technician last week Friday (16 May 2025) to assess the swimming pool and from then I did not hear anything from them. Yesterday morning (22 May 2025) I call their call centre and someone informed me that they are rejecting the claim. I had to call them after a week to get that information. When I requested that they share the grounds for refusing my claim the call centre representative informed that they cannot share the report provided by the technician they sent. I am of the view that the report is about my swimming pool and Nedbank insurance needs to share that with me, however, they are refusing. Secondly, when I kept demanding that the report is shared, the call centre representative I was speaking to decided to hang up the phone. Policy Number: 1484588947 ID Number: 8411165827081 (Password to attached documents) As a result, I conclude that Nedbank insurance cannot refuse my claim as I am covered for swimming pool leakages. Additionally, I am escalating the matter the National Financial Ombud Scheme.
0 replies
13 months ago
Investec has turned into a horrible customer service bank
Investec has turned into a horrible customer service bank. I would not recommend this bank to anyone, I need to close my account as soon as possible. I app**** for a vehicle finance which was approved and I sent all documents required. I am at the dealer trying to collect the vehicle and I am told that Investec has not issued a vehicle release note. It’s one excuse after the other. Every second month the so called private bankers are changed without any consent or consultation nor notification, you only get to know that your private banker has changed when you email the person you think is your private banker. When you call the so called private bankers they are no where to be found. That’s how horrible Investec customer service has become!
53 replies
15 months ago
KFC Birchleigh South is a No Go Area
KFC Birchleigh South did not allow me to choose pieces of chickens I want in the 6 piece I bought. When I asked why I cannot choose, I was told by the lady working on the drive through that the manager does not allow it. That is what KFC has turned into, they never meet the customers needs.
0 replies
15 months ago
Telkom Store Mall of Africa poor customer service
On the 14 of January 2025, I went to Telkom store at the mall of Africa to apply for my mobile phone upgrade. I was told that there is a credit check that needs to be completed. I was then asked to submit my bank statement, which I did immediately. The sales agent that was assisting me indicated that he will revert back to me with 3-5 working business days. On 22 January 2025, I called the Telkom Sales call centre and I was told that my application was approved and the Mall of Africa Telkom store sales agent that did my application should have called me last week. The call centre agent indicated that she has sent an email to to the Telkom store telling them to contact me and conclude my mobile upgrade application. Yesterday on 22 January I went to the Mall of Africa Telekom store once again and I was told that the sales agent who assisted me was off duty and email was sent to him to contact me today morning (23 January 2025). Until now, my mobile phone upgrade application has not been concluded. That is the standard of customer service you received from Telkom. My number that I am trying to upgrade is: 065 856 3373 ID Number: 8411165827081
0 replies
16 months ago
Opening a bank account with Absa Relationship Banking is a disappointment
Trying to open an Absa business account turns into a horrible customer experience I have been trying to open a business account with absa, however, this process has turned into a horrible customer service. Absa has been sending me from pillar to post and until today (18 November 2024) I have no business account with Absa. I app**** for a business account online on the 31 October 2024. On 02 November 2024, I received a call from Sechaba Mokoena (RBBVC ONBOARDING CONSULTANT, Absa Relationship Banking) who requested some documents from my side. I sent everything requested 02 November 2024. I have been following up with Absa since then with no help either on email or their commercial banking call centre. The ony feedback I receive for telephone calls and emails is that my correspondence will be sent to Sechaba Mokoena who has never called since 02 November 2024. This has delayed some of the business activities that need conclude. Can absa open my business account, please. Unhappy customer Reply (2) Absa’s reply 18 Nov 2024 at 12:08 Dear Valued Absa Client, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-45424023. Regards Marvellus Chauke Absa Bank Group Customer Care MSS’s reply 03 Jan 2025 at 08:57 Absa is just the worst! I have been trying to deposit money into this new account via eft and the money keeps returning back to my account. When I call Absa to find out what is going on with my new business account this morning, I was told my account is closed due to non-activation. I have proof that I tried to deposit money twice into this account. Account number: 4116699284
56 replies
17 months ago
Trying to open an Absa business account turns into a horrible customer experience
I have been trying to open a business account with absa, however, this process has turned into a horrible customer service. Absa has been sending me from pillar to post and until today (18 November 2024) I have no business account with Absa. I app**** for a business account online on the 31 October 2024. On 02 November 2024, I received a call from Sechaba Mokoena (RBBVC ONBOARDING CONSULTANT, Absa Relationship Banking) who requested some documents from my side. I sent everything requested 02 November 2024. I have been following up with Absa since then with no help either on email or their commercial banking call centre. The ony feedback I receive for telephone calls and emails is that my correspondence will be sent to Sechaba Mokoena who has never called since 02 November 2024. This has delayed some of the business activities that need conclude. Can absa open my business account, please.
168 replies
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5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (2.9411764705882355%)
2 Star
2 (5.882352941176471%)
1 Star
31 (91.17647058823529%)