Dissatisfaction with your pizza

The rating of four stars is for most of their foods. But I’m writing this to complain about their pizza for the umpteenth time. I’ve given a review by calling in the store, sending a DM getting a reply and completely being ignored about my complaint. I brought pizza again today and I’m disappointed at how dry, it is. It’s like it’s been sitting for days or all day and the original customer never picked it up and they decided to sell that to me. Seriously though can you please stop making dry pizza. I’m also speaking as a customer who eats in the restaurant too, it’s dry there as well. Please I’m begging this time