Review ofEaston-Berry Collections
Easton-Berry Collections
1.3|55 reviews
Responds in 11 hours 30 min
IC
Iviwe C
1 reviews | Active since Member
14 Feb 2026, 06:40
PAID UP LETTER
I logged a call on the 28 of January 2026 for a paid up letter for my sleepmaster account and even called em they told me i must wait 7 to 10 days for a paid up letter ...as am writing this review no paid up letter from them like what should i do because i wan to clear my name and i wanted to do soo before credit score records come out like am struggling to find a way for them to send my paid up letter
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Replies (483)Easton-Berry Collections's replyOfficial
16 Feb 2026, 06:26Good day Miss Iviwe Cacela I trust this email finds you well. We acknowledge the complaint you have raised regarding the delay in the issuance of your paid-up letter. Please be assured that we are actively investigating this matter. Once we have concluded our investigation, we will provide you with a comprehensive update. Should you require further assistance , please do not hesitate to contact us. Kind regardsHlengiweEaston -Berry Collections Team
Best regards,
Easton-Berry Collections's reply16 Feb 2026, 06:26
Official
Good day Miss Iviwe Cacela I trust this email finds you well. We acknowledge the complaint you have raised regarding the delay in the issuance of your paid-up letter. Please be assured that we are actively investigating this matter. Once we have concluded our investigation, we will provide you with a comprehensive update. Should you require further assistance , please do not hesitate to contact us. Kind regardsHlengiweEaston -Berry Collections Team
Best regards,
IC
Iviwe C's updateReviewer Update
16 Feb 2026, 12:23Good day
Can i ask how long will that take because i have been waiting for a while now
Can i ask how long will that take because i have been waiting for a while now
IC
Iviwe C's update16 Feb 2026, 12:23
Reviewer Update
Good day
Can i ask how long will that take because i have been waiting for a while now
Can i ask how long will that take because i have been waiting for a while now
IC
Iviwe C's updateReviewer Update
18 Feb 2026, 09:58Its beeen 3 days still no feedback
IC
Iviwe C's update18 Feb 2026, 09:58
Reviewer Update
Its beeen 3 days still no feedback
Easton-Berry Collections's replyOfficial
19 Feb 2026, 07:28 Good day Iviwe Trust you are well. We would like to inform you that the paid-up letter was issued on 18 February 2026 at 07:28 AM. Please note that we have resent the paid-up letter to your email address.
Kindly check your inbox and confirm receipt of the letter at your earliest convenience. Should you have any further questions or require assistance, please do not hesitate to contact us. Kind regards Hlengiwe Easton-Berry Collections Team
Kindly check your inbox and confirm receipt of the letter at your earliest convenience. Should you have any further questions or require assistance, please do not hesitate to contact us. Kind regards Hlengiwe Easton-Berry Collections Team
Best regards,
Easton-Berry Collections's reply19 Feb 2026, 07:28
Official
Good day Iviwe Trust you are well. We would like to inform you that the paid-up letter was issued on 18 February 2026 at 07:28 AM. Please note that we have resent the paid-up letter to your email address.
Kindly check your inbox and confirm receipt of the letter at your earliest convenience. Should you have any further questions or require assistance, please do not hesitate to contact us. Kind regards Hlengiwe Easton-Berry Collections Team
Kindly check your inbox and confirm receipt of the letter at your earliest convenience. Should you have any further questions or require assistance, please do not hesitate to contact us. Kind regards Hlengiwe Easton-Berry Collections Team
Best regards,
IC
Iviwe C's updateReviewer Update
19 Feb 2026, 10:15Good day
I hope you well ,no Paid up letter was sent to my email address and i called yesterday and told the person that was helping me the smething .....can you please issue it at Cacelaiviwe@gmail.com or Icacela@tmt.africa please its been a while asking for it
I hope you well ,no Paid up letter was sent to my email address and i called yesterday and told the person that was helping me the smething .....can you please issue it at Cacelaiviwe@gmail.com or Icacela@tmt.africa please its been a while asking for it
IC
Iviwe C's update19 Feb 2026, 10:15
Reviewer Update
Good day
I hope you well ,no Paid up letter was sent to my email address and i called yesterday and told the person that was helping me the smething .....can you please issue it at Cacelaiviwe@gmail.com or Icacela@tmt.africa please its been a while asking for it
I hope you well ,no Paid up letter was sent to my email address and i called yesterday and told the person that was helping me the smething .....can you please issue it at Cacelaiviwe@gmail.com or Icacela@tmt.africa please its been a while asking for it
IC
Iviwe C's updateReviewer Update
19 Feb 2026, 10:28Thank you soo much I got it
IC
Iviwe C's update19 Feb 2026, 10:28
Reviewer Update
Thank you soo much I got it
Easton-Berry Collections's replyOfficial
19 Feb 2026, 10:34Good day Iviwe
Thank you for confirming the receipt of the paid-up letter. We appreciate your prompt acknowledgment. Should you require any further information or assistance, please feel free to reach out. Best regards,
Hlengiwe
Easton -Berry Collections Team
Thank you for confirming the receipt of the paid-up letter. We appreciate your prompt acknowledgment. Should you require any further information or assistance, please feel free to reach out. Best regards,
Hlengiwe
Easton -Berry Collections Team
Best regards,
Easton-Berry Collections's reply19 Feb 2026, 10:34
Official
Good day Iviwe
Thank you for confirming the receipt of the paid-up letter. We appreciate your prompt acknowledgment. Should you require any further information or assistance, please feel free to reach out. Best regards,
Hlengiwe
Easton -Berry Collections Team
Thank you for confirming the receipt of the paid-up letter. We appreciate your prompt acknowledgment. Should you require any further information or assistance, please feel free to reach out. Best regards,
Hlengiwe
Easton -Berry Collections Team
Best regards,
IC
Iviwe C's updateReviewer Update
19 Feb 2026, 11:57Can i ask will my name be removed of there automatic or
IC
Iviwe C's update19 Feb 2026, 11:57
Reviewer Update
Can i ask will my name be removed of there automatic or
Easton-Berry Collections's replyOfficial
04 Mar 2026, 07:53Good day Celiwe
Trust you are well.
We refer to the above credit bureau update inquiry and advise that as per the response provided on 19.02.2026 . Once the account has been settled, the credit provider will submit a request to the credit bureau to update the account information. The credit bureaus typically require between 21 to 30 business days to update their records.
Trust this clarifies you query.
Should you require further assistance, please don't hesitate to contact us .
Kind regards
Hlengiwe
Easton -Berry Collections Team
Trust you are well.
We refer to the above credit bureau update inquiry and advise that as per the response provided on 19.02.2026 . Once the account has been settled, the credit provider will submit a request to the credit bureau to update the account information. The credit bureaus typically require between 21 to 30 business days to update their records.
Trust this clarifies you query.
Should you require further assistance, please don't hesitate to contact us .
Kind regards
Hlengiwe
Easton -Berry Collections Team
Best regards,
Easton-Berry Collections's reply04 Mar 2026, 07:53
Official
Good day Celiwe
Trust you are well.
We refer to the above credit bureau update inquiry and advise that as per the response provided on 19.02.2026 . Once the account has been settled, the credit provider will submit a request to the credit bureau to update the account information. The credit bureaus typically require between 21 to 30 business days to update their records.
Trust this clarifies you query.
Should you require further assistance, please don't hesitate to contact us .
Kind regards
Hlengiwe
Easton -Berry Collections Team
Trust you are well.
We refer to the above credit bureau update inquiry and advise that as per the response provided on 19.02.2026 . Once the account has been settled, the credit provider will submit a request to the credit bureau to update the account information. The credit bureaus typically require between 21 to 30 business days to update their records.
Trust this clarifies you query.
Should you require further assistance, please don't hesitate to contact us .
Kind regards
Hlengiwe
Easton -Berry Collections Team
Best regards,