Settlement discount

Item: Easton-Berry Collections
Rating: 1
Author: Nhlanha N

I have an outstanding on my account and have been calling the call centre requesting for a settlement discount no one is getting back to me, as a client I have a right to request a discount

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Replies (53)

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Replies (53)

Easton-Berry Collections's replyOfficial

25 Feb 2026, 07:14

Good day Nhlanhla Ngwenya Thank you for bringing your concerns to our attention. We acknowledge receipt of your communication regarding your outstanding balance and your request for a settlement discount. We sincerely apologise for any inconvenience caused by the delay in response. A representative will be in contact with you to provide feedback on your settlement request. We appreciate your patience and thank you for the opportunity to resolve this matter. Kind regardsHlengiweEaston-berry Collections Team

Best regards,

Easton-Berry Collections's reply25 Feb 2026, 07:14

Official

Good day Nhlanhla Ngwenya Thank you for bringing your concerns to our attention. We acknowledge receipt of your communication regarding your outstanding balance and your request for a settlement discount. We sincerely apologise for any inconvenience caused by the delay in response. A representative will be in contact with you to provide feedback on your settlement request. We appreciate your patience and thank you for the opportunity to resolve this matter. Kind regardsHlengiweEaston-berry Collections Team

Best regards,