BMW EASTVIEW SERVICES - STAY AWAY

Called BMW East View the week of the 6th Aug to book my car in for a service on the 13th Aug. I drove my car +-100KM`s to BMW Witbank. On arrival the car was never booked in. They then took the car in for a service. I gave them a list of stuff to check...small water and oil leak, breaks and the oil service. They called me with a quote of R12 000 for the service without the water and oil leak. The braked alone was R5000.00 where we replied and said only give us a price on the oil service and the water/oil leak. The lady called and said with the service and water pipe it will cost us +- R1500, and we gave the go ahead. They caled us the afternoon to inform us that we can collect the car. On collection and payment they gave us the waterpipe to fit. We asked why is it not fitted as we gave the go ahead and they said no it will cost extra and that the lady we were dealing with misunderstood. They had to keep the car overnight to fit the waterpipe. The next day after numerous calls to them they could not tell us when the car would be ready. They then called and said we should come and look at the car...we said we cant drive 100km`s just to look they need to tell us what is wrong. The service lady where not sure what is going on. I requested the "technician" to call me. He informed me that the whole car engines is stuffed and that the water and oil is mixing. When he was asked where he said everywhere and were not able to specify where the problem was. When I asked why did they not pick up that the engine is stuffed the day of the oil service he could not answer me. He replied they picked it up with the preasure test on the water system, and I should not blame them. They then told me they refuse to work on the car. We went to collect the car the next day, and had it towed to someone else, as the engine light came on next to the road....and the car didnt want to start. My WHOLE water system and water pump had to be replaced....as all the pipes and waterpump were damaged. From a small leak to all the pipes being damaged. After the pipes where fixed the car is 100%.....there where no traces found in the old water pipes that water and oil is mixing, and oil where checked....no water in the oil.