Absolute Rip Off

What an absolute rip off. I had a lock replaced at my house today and although they only charge a R 195 call out fee, they extort you when it comes to the labour and parts cost. Lock - R 995, Labour - R 895 and Call Out fee - R 165 totalling R 2,030. When I complained they dropped the price to R 1,600 but this is still a rip off in my opinion. It took the technician only 15 minutes to replace the lock. Please do not use this company!!!