Hi ,i would like to right about the uif ufilling callcentre ,the contact number is 0800 030 007

Hi ,i would like to right about the uif ufilling callcentre ,the contact number is 0800 030 007. I have been promised so many times that my ufiling would be soreted when someone calls me back but i have not had a call back for more than a month. I have had the most horrible service and i fell as if the government has failed me yet. Why has the government launched this service if its completely useless. I would like a senior manager call me because when I call and a agent answers i dont get the help i expect. The agents are saying that i need to goto the labour center, i think they forgetting that there is such a thing of covid-19