Easybet
1.6|334 reviews
Responds in 50 hours 10 min
NM
Njabulo M
1 reviews | Active since Member
02 Apr 2026, 19:33
Deposit not reflecting on easybet account
I have been playing on easybets slots since the day the casino started and I was happy the whole time, but on the 31march 2026 made a deposit 1000 via ozow which I played with and lost, made a mistake and made a repeat deposit of the same transaction, which didn't go through but was taken from my account I contacted easybet for assistance with refund they sent me from pillar to post, I sent them everything they asked for but still no assistance.
Helpful (0)
Replies (1)0
Replies (1)Easybet's replyOfficial
02 Apr 2026, 22:10Hi Njabulo,
Good day, and thank you for bringing this to our attention.
We’re really sorry to hear about your recent experience, especially as a long-time player with us. We completely understand how frustrating this situation must be, and we appreciate your patience while we work on resolving it.
Please be assured that your concern is still being actively reviewed. At the moment, we are just waiting for the additional details we previously requested so we can proceed further with the investigation.
Kindly respond to the email thread we sent once you’re able to provide the required information, so we can continue assisting you and work towards resolving this as soon as possible.
Thank you again for your understanding, and we’re here to help every step of the way.
Good day, and thank you for bringing this to our attention.
We’re really sorry to hear about your recent experience, especially as a long-time player with us. We completely understand how frustrating this situation must be, and we appreciate your patience while we work on resolving it.
Please be assured that your concern is still being actively reviewed. At the moment, we are just waiting for the additional details we previously requested so we can proceed further with the investigation.
Kindly respond to the email thread we sent once you’re able to provide the required information, so we can continue assisting you and work towards resolving this as soon as possible.
Thank you again for your understanding, and we’re here to help every step of the way.
Best regards,
Easybet's reply02 Apr 2026, 22:10
Official
Hi Njabulo,
Good day, and thank you for bringing this to our attention.
We’re really sorry to hear about your recent experience, especially as a long-time player with us. We completely understand how frustrating this situation must be, and we appreciate your patience while we work on resolving it.
Please be assured that your concern is still being actively reviewed. At the moment, we are just waiting for the additional details we previously requested so we can proceed further with the investigation.
Kindly respond to the email thread we sent once you’re able to provide the required information, so we can continue assisting you and work towards resolving this as soon as possible.
Thank you again for your understanding, and we’re here to help every step of the way.
Good day, and thank you for bringing this to our attention.
We’re really sorry to hear about your recent experience, especially as a long-time player with us. We completely understand how frustrating this situation must be, and we appreciate your patience while we work on resolving it.
Please be assured that your concern is still being actively reviewed. At the moment, we are just waiting for the additional details we previously requested so we can proceed further with the investigation.
Kindly respond to the email thread we sent once you’re able to provide the required information, so we can continue assisting you and work towards resolving this as soon as possible.
Thank you again for your understanding, and we’re here to help every step of the way.
Best regards,