I want refund

I app**** a loan at easyfin loan 6 months back after applying I accepted the debit mandate 2 days before I get my 350 I request to cancel.. they debited 250 then the next month I requested to cancel mind you they didn’t give me the loan of 350 a I app**** for ..after 3 months they debited R98 when I asked for cancellation they said no cancellation they kept on debiting from June until now guys I want refund because I didn’t get the loan you guys promised you are a ****