EL
EasyFin Loans
Unclaimed Business
EL
EasyFin Loans
Unclaimed Business
19 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, EasyFin Loans is facing significant customer dissatisfaction, with a recurring theme centred on unauthorised or poorly disclosed debit order deductions. Customers consistently mention being charged a recurring monthly fee and an initial debit despite never receiving loan funds. Many reviewers describe difficulty cancelling the debit mandate, with cancellation requests reportedly ignored or repeatedly required. A prominent concern involves consultant conduct, with customers describing rude, dismissive, and at times abusive communication. Several reviewers indicate they intend to escalate complaints to regulatory bodies such as the NCR and FSCA.
Performance(last 12 months):
Trustindex Rating
1.8TrustIndex
1.8
Review Distribution
1|19 Reviews
Jul '25 - Jun '26
Recent reviews (19)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
25 Mar 2026, 12:38
UNALWFUL DEDUCTION OF DEBITS
If i could give this company a 0 rating I would. I am extremely unhappy with the conduct of Easyfin. I app**** for a loan, but before you know if you qualify they tell you that you have to approve a debi check. As I was desperate for the loan, I accepted the debi check. I did not qualify. However, despite this, I have been debited R98 from my account monthly for several months. At no point was it clearly explained that I would be charged a monthly fee indefnitely simply for applying, yes I did accept the debit order but it was due to false representation. The application information I submitted contains no clear debit order authorization, no fee amount, and no valid mandate. The “payment date” provided relates to loan repayments if approved — which never happened. I have received no service or benefit whatsoever, yet deductions continue. Even after requesting cancellation, another debit was processed, which is completely unacceptable. Communication from their side has also been poor and, at times, dismissive and unhelpful. Not even dismissive, its rude. This appears to be a misuse of the debit order system and a lack of transparency with consumers. I have now escalated this matter to the relevant authorities and will be pursuing a full refund of all amounts deducted. I strongly caution others to be extremely careful when dealing with this company.
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Anonymous
1 reviews | Active since Jan 2020
25 Mar 2026, 12:38
UNALWFUL DEDUCTION OF DEBITS
If i could give this company a 0 rating I would. I am extremely unhappy with the conduct of Easyfin. I app**** for a loan, but before you know if you qualify they tell you that you have to approve a debi check. As I was desperate for the loan, I accepted the debi check. I did not qualify. However, despite this, I have been debited R98 from my account monthly for several months. At no point was it clearly explained that I would be charged a monthly fee indefnitely simply for applying, yes I did accept the debit order but it was due to false representation. The application information I submitted contains no clear debit order authorization, no fee amount, and no valid mandate. The “payment date” provided relates to loan repayments if approved — which never happened. I have received no service or benefit whatsoever, yet deductions continue. Even after requesting cancellation, another debit was processed, which is completely unacceptable. Communication from their side has also been poor and, at times, dismissive and unhelpful. Not even dismissive, its rude. This appears to be a misuse of the debit order system and a lack of transparency with consumers. I have now escalated this matter to the relevant authorities and will be pursuing a full refund of all amounts deducted. I strongly caution others to be extremely careful when dealing with this company.
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Anonymous
1 reviews | Active since Jan 2020
13 Mar 2026, 06:38
**** of a company
If I could give a -10 rating I would Firstly when applying for the loan they don’t state clearly that if you apply and they approve you are forced to pay a R98 fee every month Secondly they deducted R250 off my account after approval of the loan but was never give the money that I was apparently approved on This company is one big **** and we will make sure this company falls !
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Anonymous
1 reviews | Active since Jan 2020
13 Mar 2026, 06:38
**** of a company
If I could give a -10 rating I would Firstly when applying for the loan they don’t state clearly that if you apply and they approve you are forced to pay a R98 fee every month Secondly they deducted R250 off my account after approval of the loan but was never give the money that I was apparently approved on This company is one big **** and we will make sure this company falls !
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Anonymous
1 reviews | Active since Jan 2020
23 Jan 2026, 06:58
Debit order with no assistance.
dont ever use this company they have been trying to debit my account over 7 times with out helping me with or assisting me with a loan i foned in to cancel and they giving a long story about a cancelation letter and droping the fone in my er they are unproffesional and i hope this bussines closes dwn they are *****ing people.
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Anonymous
1 reviews | Active since Jan 2020
23 Jan 2026, 06:58
Debit order with no assistance.
dont ever use this company they have been trying to debit my account over 7 times with out helping me with or assisting me with a loan i foned in to cancel and they giving a long story about a cancelation letter and droping the fone in my er they are unproffesional and i hope this bussines closes dwn they are *****ing people.
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Anonymous
1 reviews | Active since Jan 2020
18 Jan 2026, 09:15
******.
These guys are still refusing to help me. If ) start rating was possible i was gonna give them. its whats they deserve. What i found out is that they are not legal south africans. all the do is rob people their money.
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Anonymous
1 reviews | Active since Jan 2020
18 Jan 2026, 09:15
******.
These guys are still refusing to help me. If ) start rating was possible i was gonna give them. its whats they deserve. What i found out is that they are not legal south africans. all the do is rob people their money.
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Anonymous
1 reviews | Active since Jan 2020
22 Dec 2025, 05:00
I app**** for a loan...
I app**** for a loan a month ago with them and they did a debicheck of R98 which was not refunded back into my account..then today i got debited R98 again and i have never recieved any money from them
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Anonymous
1 reviews | Active since Jan 2020
22 Dec 2025, 05:00
I app**** for a loan...
I app**** for a loan a month ago with them and they did a debicheck of R98 which was not refunded back into my account..then today i got debited R98 again and i have never recieved any money from them
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Anonymous
1 reviews | Active since Jan 2020
9 Dec 2025, 05:05
I want refund
I app**** a loan at easyfin loan 6 months back after applying I accepted the debit mandate 2 days before I get my 350 I request to cancel.. they debited 250 then the next month I requested to cancel mind you they didn’t give me the loan of 350 a I app**** for ..after 3 months they debited R98 when I asked for cancellation they said no cancellation they kept on debiting from June until now guys I want refund because I didn’t get the loan you guys promised you are a ****
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Anonymous
1 reviews | Active since Jan 2020
9 Dec 2025, 05:05
I want refund
I app**** a loan at easyfin loan 6 months back after applying I accepted the debit mandate 2 days before I get my 350 I request to cancel.. they debited 250 then the next month I requested to cancel mind you they didn’t give me the loan of 350 a I app**** for ..after 3 months they debited R98 when I asked for cancellation they said no cancellation they kept on debiting from June until now guys I want refund because I didn’t get the loan you guys promised you are a ****
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