

Easypay
Based on recent customer reviews, Easypay is facing significant customer dissatisfaction across its payment, insurance, and prepaid services. Customers consistently mention payments that leave their bank accounts but never reach intended service providers such as municipalities, fibre ISPs, and attorneys. A recurring theme involves funeral policy claims that remain unpaid or delayed, leaving grieving families in financial distress. Reviewers also describe an unresponsive call centre, repeated transfers between agents, unanswered emails, and prolonged investigations without resolution. Frustration is amplified by a perceived lack of accountability and poor follow-through on escalated tickets.
TrustIndex
1.7
Ranking
#127
in Internet & Telecoms
Reply Time
280h 14m
NPS Score
-100
Recommended: Unlikely
Based on recent customer reviews, Easypay is facing significant customer dissatisfaction across its payment, insurance, and prepaid services. Customers consistently mention payments that leave their bank accounts but never reach intended service providers such as municipalities, fibre ISPs, and attorneys. A recurring theme involves funeral policy claims that remain unpaid or delayed, leaving grieving families in financial distress. Reviewers also describe an unresponsive call centre, repeated transfers between agents, unanswered emails, and prolonged investigations without resolution. Frustration is amplified by a perceived lack of accountability and poor follow-through on escalated tickets.
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Easypay has a TrustIndex of 1.7 out of 10 on Hellopeter, based on 33 reviews in the last 12 months. Hellopeter has tracked Easypay across 173 total reviews. How is the TrustIndex calculated? →
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