Active since Aug 2017
130
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0
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Reviews
130 reviews1 month ago
Pathetic Service
Good day i have sent a message to the Social Media Team Last week requesting help with obtaining a proof of payment. Up until now i have received no response. I cant seem to get a proof of payment of the banking app.Can someone please assist me with this please?
265 replies
2 months ago
Pathetic Service
Good day i tried calling your payment arrangement department bit agent dropped line. Will make a payment the 27 February 2026.Please note not available to take calls best to email me
162 replies
2 months ago
Pathetic Service
Good day i paid my Standard Bank Vehicle Finance and even sent through the Proof of Payment. I was emailed by Gordon Bila who informed me that the payment allocation was done via email. Email from Gordon Bila Good day Riccardo, Thank you for taking our call. Our team has advised us that the payment allocation has been done and funds will take up to 3 day to reflect. Please do reach out should you require any assistance. Regards Gorden Bila Yesterday morning an attempt to deduct my vehicle finance was done an amount of R4400.13. I was even charged an amount of R130 for unpaid debit order. This is becoming ridiculous if my payment is not allocated today and the debit order fee is not reversed i am taking this to the Banking Ombudsman as well as the press.
0 replies
2 months ago
Terrible Service
Good day i am still waiting for my email to state the my payment was received for my vehicle finance this was promised by Gordon. He has advised that payment was received. Secondly i have requested account numbers for my Loan and Credit cad so that i can make a payment. This is really pathetic service i have requested this last week already. Should i take this to the Banking Ombudsman to have the information sent to me? Please do email me the information
168 replies
3 months ago
Terrible service
I need to know how do i make a payment from app.Please advise.i can be contacted on email only
56 replies
3 months ago
Pathetic Service
Good day i am trying to update my banking details but keep getting error message. There is money that needs to come to me.Why are there issues ???????????
168 replies
3 months ago
Pathetic Service
Good day i made a payment from my credit card Saturday and still waiting for payment to come through. Kindly advise why its taking so long ?????????
448 replies
3 months ago
Pathetic Service
This is absolutely terrible service received from TFG Discovery Health. i have seen a specialist and called in for a authorization number which was given to me. Why do i have to go see a GP now to get a referral letter. So this means everytime i need to go see a specialist i need to go see a GP. This is time consuming. Previous agents have helped me before and now this Lady Vasha is telling me i need to go see a GP first. This is not the first time i am seeing this specialist. The service from TFG Discovery health is really pathetic,
224 replies
3 months ago
Pathetic Service
Good day please advise if my loan and credit card payment was received also how much is due on my credit card now ?
224 replies
3 months ago
Pathetic Service
This is really pathetic service. Day 2 with no internet and the agent on whatsapp chat refuses to give his her name. How long am i going to be without a service. No one is taking ownership
0 replies
Review Distribution
5 Star
1 (0.7692307692307693%)
4 Star
0 (0%)
3 Star
1 (0.7692307692307693%)
2 Star
1 (0.7692307692307693%)
1 Star
127 (97.6923076923077%)