Bad Attitude and Bad cooking

Half hour after starter (5 tubes of Calamari for R65) was told my main course order was not available. Changed order from Prime rib then main course T-bone, as recommended, arrived late when companions already complete, which was over cooked dry and tasteless. The time was 22h12 Sent back and reordered fillet steak which never arrived!!. The 'I don't care and lack of interest' attitude was insulting.