Poor Poor Customer Service

I met with Hilton from EC on the 14th of October 2025 to conduct a site inspection he assured me that I will be hooked up by Friday 17th October 2025 with the current system I have installed the Monday I reached out to him because I hadn’t received a quote he then forwarded two quotes then technician was sent out to install after I paid for one of the quotes then technician then stated he can’t install because there isn’t enough zones the frustration is now sit with a problem I have paid the Branch manager Rudi was out to do a site inspection now has ghosted me I requested a cancellation numerous times to avail I received another quote yesterday I then rep**** to ask why am I being quoted again for labor as no work was carried out I have not received a response. This is alil bit of the round around I’m receiving from EC Security.