Echo Service Provider - AVOID AT ALL COSTS

Echo Service Provider is the worst option in Fibre solutions that I have ever come across. I have had a business for 28 years, and have used every service provider as they have come and gone, upgrading as the technology allows. From Telkom through Alteck, Mweb and Vodacom, and now Echo. By far, as that is saying a lot. Echo service provider is the worst service provider, even worse than Telkom at it's worst The fibre speed is inconsistent and intermitted at best,with it hardly ever reaching desired speed. Customer service is non existent, with a horrible attitude from top management right through the whole company structure. They will not take responsibility for any issue. They will not provide any IT support. Their pricing is 3 times more than any competitor, from the most basic package right through to any upgrade requirement. These is no commitment regarding turn around time on faults. Their SLA & MLA is a joke.

I all my years of doing business, I have never come across a more arrogant, dysfunctional and disorganizes company.

The only aspect they care for, and require, is to have your account paid. The rest, is null and void

Echo Service Provider - AVOID AT ALL COSTS