Zaheer of Zaheera Kara Properties (assumed Ecliptic approved rental agent) providing no service and feedback

As part of this complaint I have sent email and correspondence stated below and directed towards the developer Redefine Properties Customer Care, the building's managing agent Ecliptic Estate Management as well as the rental agent ignoring potential tenants keen to rent properties Zaheer Kara of Zareena Kara Properties. Dear Redefine Properties Customer Care and Viola Sibanda of Ecliptic Estate Management, NOTE: Zaheer Kara of Zareena Hara Properties I have copied you in via your company’s website contact form –for completeness and with courtesy. (Courtesy you have not bothered to shown Johan. Shame on you). Screen shot attached.

Potential tenant has contacted Zaheer Kara I assume a Redefine Properties approved rental agent (In my opinion you need to rethink this approval), over several weeks via email – proof is available. The final outcome was that Zaheer would get back to Potential Tenant. This did not occur. Therefore Potential Tenant was forced to send more than one Whatsapp message, which has been read as proved by the double blue tick. Proof is available. Yet no response. Not even a simple I do not have feedback I will revert soonest. IE Courtesy and dare I say professionalism. Ignoring a potential client is what it is. That is the back story. Now several weeks have passed, this apartment may not be let to someone else. Although online it shows as still available. Please find the attached screen shot of the apartment in question. Further find the screen shots of the Hellopeter complaints I have lodged. NOW how do we resolve this Redefine Properties and Viola are there more units in this configuration that can be rented, if so can we please discuss. If this apartment is available does Zaheer have to be the agent involved? I ask this as clearly Zaheer is not interested in renting this apartment or any other to potential and keen tenants. I await feedback as per any professional firm whether it be Redefine or Ecliptic Estate Management, I have in my opinion proven doubts and poor track record on Zaheer Kara of Zareena Kara Properties.

Please advise Redefine and Viola