Take two months for claim

One day we hear an explosion across from my vehicle dealership. Then Rocks rain down onto my vehicles the size of Tennis ***** and 500ml coke bottles. If any one was hit by these debris it would have definitely have ****ed them. But luckily no one was outside. But it did hit six of my vehicles. This happened 12 September 2017

The Blaster pro's was blasting rocks for a estate building site contracted by Lonerock. They came over to asses the damage and told us that the insurance company will be contacting us. They never did, I then contacted Siboniso Khumalo from Lonerock he then sent an email to Econorisk. Martie Smith sent me the claim forms. i filled them is and got a quote from a supplier and sent it through. that was 19 September 2017.

It is now 29 November 2017. and i just got off the phone with Michael Smit. He informed me the claim has been closed. How can you close a cliam if it has not been paid out.

Unprofessional and just damn lazy.

Don't use this company. You will never get anything done with them.

I also see that they do not reply to complaints. I will be emailing the Director or Ceo of Econorisk, Lonerock and The blaster Pro's with a link to this complaint. lets see if they will take action.

If my issue is resolved i will change this to 5 stars.

The Photo Attached is just one of the damage caused.

Cliam no:10/2015/9998/2