****MERS

In December last year I purchased a EDU unit from ECU Express , I drove from their offices to the mechanic who installed it and let me know that it was faulty , 3 days later I returned the unit to them and explained the unit was faulty , I was told they would test it and get back to me , after many phone calls and messages I eventually after 2 weeks got a message to say that the unit was faulty due to a spike , after many non returned calls and messages I eventually got hold of the owner 3 months later who said he would get back to me with in an hour he wanted to find out what was going on , 3 weeks later I had still heard nothing and called him again he then informed me that the unit was brought back faulty and there would be a charge so my refund would be less than what I paid , another 2 months past I never heard anything again about my refund or the return of the unit I paid for Faulty or not I then called Mr Ron the owner once again but this time he just said he doesn't recall anything and would get back to me , it's been almost 11 months since I paid for the faulty unit , other than the one message I received about the unit being faulty I have never received a call back from them regarding the refund or the return of the faulty unit and I am not holding my breath that I will ever receive the refund or the unit the staff are not helpful at all and the owner is just as bad their client service is non existent and the quality of the products they sell or supposedly repair is shocking the test results they give are very inaccurate and somewhat contradictory for anyone that wants to have a unit repaired or to purchase a new /second hand ECU or EDU I recommend you don't use ECU Express they are ****mers and are more than happy to take your money