E
Edblo
Verified Business
E
Edblo
Verified Business
11 Reviews (last 12 months)
Responds in 40 hours 37 min
Performance(last 12 months):
0Trustindex Rating
#3Ranked In Construction & Hardware
40h 37mReply Time
-100 NPSUnlikely
Replied to 82% of negative reviews
Reply time on negative reviews: 40 hours 37 min
TrustIndex
0
Ranking
#3
in Construction & Hardware
Avg Reply
40h 37m
NPS Score
-100
Recommended: Unlikely
Replied to 82% of negative reviews
Reply time on negative reviews: 40 hours 37 min
Review Distribution
1|11 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Edblo
Edblo has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. They reply to 82% of negative reviews, typically within 40 hours 37 min. Hellopeter has tracked Edblo across 69 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencejM
DS
Divian S
1 reviews | Active since Jan 2020
26 Jan 2026, 12:06
Expensive Mistake :(
Paid R15 650 for a king size bed in Jan 2025 a few months the mattress started sagging. We reported the issue to Sound Asleep, they asked us to inform Edblo about this. Numerous emails have been sent to over the past months to no avail. I previously had a Edblo bed and it was one of the best beds. I am not sure what could be the issue now.
Helpful (0)
|Replies (0)DS
Divian S
1 reviews | Active since Jan 2020
26 Jan 2026, 12:06
Expensive Mistake :(
Paid R15 650 for a king size bed in Jan 2025 a few months the mattress started sagging. We reported the issue to Sound Asleep, they asked us to inform Edblo about this. Numerous emails have been sent to over the past months to no avail. I previously had a Edblo bed and it was one of the best beds. I am not sure what could be the issue now.
0
Replies (0)NR
Nontando R
1 reviews | Active since Jan 2020
3 Nov 2025, 09:48
Unhappy customer
I bought a Queen size bed Himalaya base set at Sleepmasters N1 City in Cape town on June this year .The bed is already uncomfortable and have dips on it .I called Sleepmasters on the 16October 2025 to lodge at complaint and was advised the matter is escalated to the supplier I should get a call within a week .Till this day I have not gotten any response .I would appreciate any feedback at this point .
Helpful (0)
|Replies (0)NR
Nontando R
1 reviews | Active since Jan 2020
3 Nov 2025, 09:48
Unhappy customer
I bought a Queen size bed Himalaya base set at Sleepmasters N1 City in Cape town on June this year .The bed is already uncomfortable and have dips on it .I called Sleepmasters on the 16October 2025 to lodge at complaint and was advised the matter is escalated to the supplier I should get a call within a week .Till this day I have not gotten any response .I would appreciate any feedback at this point .
0
Replies (0)TM
Tsholofelo M
1 reviews | Active since Jan 2020
13 Oct 2025, 14:31
Am very disappointed
The bed the sale agent sold me a very hard bed without even asking me which one I prefer..now am stuck with a bed I don’t like and feel good sleeping on it.. I called agent he drop the call on me
Helpful (0)
|Replies (0)TM
Tsholofelo M
1 reviews | Active since Jan 2020
13 Oct 2025, 14:31
Am very disappointed
The bed the sale agent sold me a very hard bed without even asking me which one I prefer..now am stuck with a bed I don’t like and feel good sleeping on it.. I called agent he drop the call on me
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Replies (0)ME
Mpfuni E
1 reviews | Active since Jan 2020
9 Oct 2025, 03:50
Poor quality expensive bed
I bought Edblo 162cm queen base set on the 29th March 2025 at OK Furniture The bed had squicky sounds within a few days. It sinks in when you sleep and ypu wake up with body pains. I want this returned and I will go for a different brand. I paid over R5k for this poor poor quality
Helpful (0)
|Replies (0)ME
Mpfuni E
1 reviews | Active since Jan 2020
9 Oct 2025, 03:50
Poor quality expensive bed
I bought Edblo 162cm queen base set on the 29th March 2025 at OK Furniture The bed had squicky sounds within a few days. It sinks in when you sleep and ypu wake up with body pains. I want this returned and I will go for a different brand. I paid over R5k for this poor poor quality
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Replies (0)RM
Rudi M
1 reviews | Active since Jan 2020
12 Aug 2025, 05:55
Worst beds ever
Bought 2x Moonstone beds and bases through Teljoy and it has turned out to be the worst purchase I ever made. 2 months later, both mattresses have dents all over, they are squeaking terribly. Edblo used to be known for excellent quality beds. The ones we bought before lasted at least 15 years, and they still had no issues. What happened??? We literally cannot use these beds now and the Teljoy contract is for 36 monts, so what are we supposed to do?
Helpful (0)
|Replies (0)RM
Rudi M
1 reviews | Active since Jan 2020
12 Aug 2025, 05:55
Worst beds ever
Bought 2x Moonstone beds and bases through Teljoy and it has turned out to be the worst purchase I ever made. 2 months later, both mattresses have dents all over, they are squeaking terribly. Edblo used to be known for excellent quality beds. The ones we bought before lasted at least 15 years, and they still had no issues. What happened??? We literally cannot use these beds now and the Teljoy contract is for 36 monts, so what are we supposed to do?
0
Replies (0)RA
RODERIQUE A
1 reviews | Active since Jan 2020
29 Jul 2025, 07:43
Two Faulty Edblo Beds – No Feedback After Formal Complaint
On 22 July 2025, I sent a formal complaint to Edblo via email (edblo@bravobrands.com) regarding ongoing problems with the Edblo Himalaya bed I purchased from Sleepmasters Bellville. To date, I have received no response. This is now the second faulty Edblo bed in a row — both developed deep body impressions within weeks of use. The first one was replaced, but the second bed arrived wet and dirty, and is already showing the same sagging problem. The original complaint was logged with Sleepmasters on 9 July 2025 (Ticket: 1162797), followed by WhatsApp contact on 16 July (Ref: 9000428100), and then escalated multiple times — but no proper action has been taken. Sleepmasters staff couldn’t even provide the driver’s contact details or reach the responsible JD Group manager. This has been completely unprofessional, and my daughter has now been without a decent bed for over a month. I am not willing to accept another Edblo product. The quality has failed twice and clearly cannot be trusted. I am demanding: Immediate collection of the defective product A full refund Proper support from Edblo, which I have not received to date This has been an extremely frustrating and disappointing experience from a brand I once trusted. Edblo needs to take accountability. Lynn
Helpful (0)
|Replies (0)RA
RODERIQUE A
1 reviews | Active since Jan 2020
29 Jul 2025, 07:43
Two Faulty Edblo Beds – No Feedback After Formal Complaint
On 22 July 2025, I sent a formal complaint to Edblo via email (edblo@bravobrands.com) regarding ongoing problems with the Edblo Himalaya bed I purchased from Sleepmasters Bellville. To date, I have received no response. This is now the second faulty Edblo bed in a row — both developed deep body impressions within weeks of use. The first one was replaced, but the second bed arrived wet and dirty, and is already showing the same sagging problem. The original complaint was logged with Sleepmasters on 9 July 2025 (Ticket: 1162797), followed by WhatsApp contact on 16 July (Ref: 9000428100), and then escalated multiple times — but no proper action has been taken. Sleepmasters staff couldn’t even provide the driver’s contact details or reach the responsible JD Group manager. This has been completely unprofessional, and my daughter has now been without a decent bed for over a month. I am not willing to accept another Edblo product. The quality has failed twice and clearly cannot be trusted. I am demanding: Immediate collection of the defective product A full refund Proper support from Edblo, which I have not received to date This has been an extremely frustrating and disappointing experience from a brand I once trusted. Edblo needs to take accountability. Lynn
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Replies (0)SB
Shafeeka B
1 reviews | Active since Jan 2020
28 Jul 2025, 08:39
Will never recommend Edblo beds to anyone
Finaly received the replacement bed a few days ago after months of waiting... Not even an apology or explanation for why it took months to sort out. And not even a pillow or a matress protector as a small gesture for the inconvenience. The base of the new bed also look so cheaply made so im guessing that is just the standard of Edblo cheap and flimsy. On their site they speak of such excellent customer service but I've experienced the worst. I think they need to review how they portray themselves.
Helpful (0)
|Replies (0)SB
Shafeeka B
1 reviews | Active since Jan 2020
28 Jul 2025, 08:39
Will never recommend Edblo beds to anyone
Finaly received the replacement bed a few days ago after months of waiting... Not even an apology or explanation for why it took months to sort out. And not even a pillow or a matress protector as a small gesture for the inconvenience. The base of the new bed also look so cheaply made so im guessing that is just the standard of Edblo cheap and flimsy. On their site they speak of such excellent customer service but I've experienced the worst. I think they need to review how they portray themselves.
0
Replies (0)