Clearwater Edgars - Rude and humiliating Department Manager Kwete

Attention Jessica Pillay.

My mom visited your Edgars store in Clearwater, spent about R2600 on clothing. When she got home, as per usual she rinsed out the items that fitted and intended on exchanging the others that did not. After rinsing it by hand (when it was hanging on the washing washing line), she realized it was torn. When she took it back she was humiliated and interrogated being told by Kwete the males department manager that she was lying and that the mens shirt was ironed and burnt - this is obviously not true.

Kwete went as far as crediting R1,888 worth of clothing for a R200s worth shirt which he refused to exchange.

I want this shirt refunded too WITHIN 24 HOURS or I am taking you to the CGSO.