Complaint and compliments

I was admitted on the 8/04/2024.On Wednesday the 10/04/24 I was continuously mistreated by Sr Mbongwa.It was around 9:15 when I was supposed to go for ultrasound and x-ray when I asked her why wasn't I fetched as yet she just looked at her colleague and smiled,another nurse had to intervene I was taken to these departments at 9:15. In the evening my doctor said I was admitted for long in January (I don't know wich nurses told him because I was in the other ward).The patients charter clearly states my right to privacy and not being discriminated against but your staff completely violated this,I'm still crying writing this,I'm hurt, angry and saddened that everyone knows my illnesses,the nurses pledge says the opposite of how I was treated,it brings up so many bad questions with the training that your staff has(you dont even get this in public hospitals).Further more on that day the dr tild mbongwa to change and put me on a the standard diet she purposefully did not,i had to ask the ladies which delivers the food,then only it was changed also after that we were talking with the other patient across from me and mbongwa told us to keep quite i even told her that they always making noise at the nurses station but we never ever tell them to keep quite. Also my daughter was admitted they stole her chocolates,what kind of nurses are these? She was in isolation and she asked for blankets because the Aircon was always on but she wasn't given a blanket and her water was not changed front the day she was taken to isolation. It's a pity because some nurses were very polite, helpful and mostly didn't make us feel like we were being a nuisance to them,thank you to the following staff,funeka, noxolo zondi(forever so sweet always),miya,Zuma,(you the best)ndlela ,zwane and to my 2 ladies who brought us food nomcebo and refilwe thank you