Poor Quality Management and return experience - Edifier X3 Lite

I have been an edifier loyal fan for years now.

I ordered a pair of X3 Lite buds on the 10th May as they were on special at R499. It was found that the right bud comes loose in the carry case and drains itself, it also will not charge, and you have to play with it to get it to power off.

The Slightest bump in your bag or pocket will turn the right bud on without you knowing.

I have informed Edifier who said I should clean the buds from Debris and sweat, funny when the buds are less than 15 days old. I hate buds, but I thought I would give Edifier a chance since I own Monitors and Over Ear Headsets and I regret it already.

FYI procedure for Edifier faults is return at your own cost and must be submitted in 30 days. So long story short, don't buy from Edifier.co.za and stick with 3rd party suppliers if you want to go the edifier route so you can have a smoother experience should you require a return.

Will give these away if replaced and stick with over ear, and most likely not edifier after this ****py experience. Even though the sound quality is good to have such an unpleasant experience and having once side drained every time you want to use it defeats the purpose.