Bad Food. Terrible Attitude.

<p>On 19 December 2016 5:30pm my husband & I went to Eds Diner in Parkview,  not only was the platter we ordered teriible (Ribs & Chicken so well done, they were DRY,  chewing the food resulted with pain  in my temples which later developed into a headache.) the Manager on duty was worse.</p> <p>i only manged to eat 1 rib & 1 chicken thigh before i gave up & called the manager, Thulani.</p> <p>Its the experience with the manager that the worst. Thulani, i suppose is the the ground floor manager of Eds Diner at Parkview is either inexperienced, scared of the Cook or both.</p> <p> </p> <p>Perpertually smiling, he refused to even check the food to confirm or refute our wild alleagtions even though the platter was still in front of him and refused to check in with the Cook. The ony explaiantion we got was that it has to be dry especially the chicken to avoid piosoning us -  the ribs, it was the basting that made them dry!</p> <p>if the basting makes their ribs dry, then they needs a few lessons from  ANY Spur franchise on how to cook ribs.</p> <p> </p> <p>The full price for the meal was still demanded though by Thulani and my husband was so irtitated that he paid & donated all the food we had bougt to the waiter that was serving us.</p> <p> </p> <p>Thulani needs customer service training or a new job! i do not know what is the Cooks problem. keep an eye on your pot!</p> <p> </p> <p>Disgusting Service</p>