Eduvos
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Boitumelo L
1 reviews | Active since Member
05 Feb 2026, 12:22
Failure to honour promised communication
My daughter has been calling the school the whole asking for proof of registration. Either they hang up..keep us on hold or promise to deliver what we asked for. None of the ladies has done that ,my daughter has been wanting for an email since morning..the basary us waiting for the proof ..so she can go back to school..this is total not professional..my daughter in tears missing classes..we provided everything they inquired..confirmed the email address..
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Replies (56)Eduvos's replyOfficial
05 Feb 2026, 12:58Dear Boitumelo We apologise for the distress this delay has caused your daughter. We’re also sorry for the difficulty you’ve experienced in reaching the campus and for the delay in sending the required confirmation. This has been escalated to the campus team for urgent attention, and they will provide feedback as soon as possible.
Yours in learning, Eduvos
Yours in learning, Eduvos
Best regards,
Eduvos's reply05 Feb 2026, 12:58
Official
Dear Boitumelo We apologise for the distress this delay has caused your daughter. We’re also sorry for the difficulty you’ve experienced in reaching the campus and for the delay in sending the required confirmation. This has been escalated to the campus team for urgent attention, and they will provide feedback as soon as possible.
Yours in learning, Eduvos
Yours in learning, Eduvos
Best regards,