Eduvos
Verified Business
Eduvos
Verified Business
62 Reviews (last 12 months)
Responds in 27 hours 9 min
AI Review Summary
Based on recent customer reviews, Eduvos faces severe criticism across nearly every dimension of the student experience. Customers consistently report deeply frustrating administrative failures, unresponsive communication, disputed billing practices, and delayed or withheld certifications. While a small number of reviewers praise individual lecturers and specific campus staff, the overwhelming pattern describes an institution where operational dysfunction undermines students' academic progress and financial wellbeing.
Top Strengths:
- •Teaching & Academic Support: A minority of students praise individual lecturers as knowledgeable, passionate, and supportive. Named staff like Jessica at Pretoria and certain online lecturers receive warm recognition for going above and beyond.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
0Trustindex Rating
#12Ranked In Colleges & Universities
27h 9mReply Time
-67 NPSUnlikely
Replied to 90% of negative reviews
Typically takes less than 22 hours 41 min to reply
TrustIndex
0
Score
Ranking
#12
in Colleges & Universities
Avg Reply
27 hours 9 minutes
NPS Score
-67
Recommended: Unlikely
Replied to 90% of negative reviews
Typically takes less than 22 hours 41 min to reply
Review Distribution
1.7|62 Reviews
May '25 - Apr '26
5(5.6%)
4(5.6%)
3(1.9%)
2(5.6%)
1(81.5%)
5(5.6%)
4(5.6%)
3(1.9%)
2(5.6%)
1(81.5%)
Recent reviews (62)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNW
Neels W
1 reviews | Active since Jan 2020
2 Mar 2026, 07:08
refund over payment
I Paid upfront for by daughters classes accidently to full amount but Eduvos gives discount for full upfront payment. Numerous attempts to get my refund ended in silence. NO response at all various mails, logging claim onto the system which only the student can do. all I got initially was rejected so its actually saying your loss because of your mistake. terrible
Helpful (0)
|Replies (0)NW
Neels W
1 reviews | Active since Jan 2020
2 Mar 2026, 07:08
refund over payment
I Paid upfront for by daughters classes accidently to full amount but Eduvos gives discount for full upfront payment. Numerous attempts to get my refund ended in silence. NO response at all various mails, logging claim onto the system which only the student can do. all I got initially was rejected so its actually saying your loss because of your mistake. terrible
0
Replies (0)MM
Matthew M
1 reviews | Active since Jan 2020
24 Feb 2026, 18:06
Disorganized, Terrible Experience as a student
If I could give Eduvos (online campus) a 0 star rating I would. No correspondence, takes weeks to get responses from "Student Advisors", lecturers ignore you etc. As I was being charged for Dec - Jan (months where I had no university at all), I decided that all of the above was enough and submitted my cancellation form 3 weeks ago. Helet Ellis, one of the individuals in the finances department began threatening me legally. She then phoned me and was absolutely rude and disgusting: "do you actually think i'd phone you if I had the cancellation form?". Well, Miss Ellis, your facility is so disorganized that you should have had this weeks ago. Absolutely horrible person to interact with. If this facility doesn't sort out my cancellation letter and threatens me with legal action once more you will be hearing from my attorney. TLDR: Waste of money
Helpful (0)
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Matthew M
1 reviews | Active since Jan 2020
24 Feb 2026, 18:06
Disorganized, Terrible Experience as a student
If I could give Eduvos (online campus) a 0 star rating I would. No correspondence, takes weeks to get responses from "Student Advisors", lecturers ignore you etc. As I was being charged for Dec - Jan (months where I had no university at all), I decided that all of the above was enough and submitted my cancellation form 3 weeks ago. Helet Ellis, one of the individuals in the finances department began threatening me legally. She then phoned me and was absolutely rude and disgusting: "do you actually think i'd phone you if I had the cancellation form?". Well, Miss Ellis, your facility is so disorganized that you should have had this weeks ago. Absolutely horrible person to interact with. If this facility doesn't sort out my cancellation letter and threatens me with legal action once more you will be hearing from my attorney. TLDR: Waste of money
0
Replies (0)MM
M M
1 reviews | Active since Jan 2020
24 Feb 2026, 07:35
Eduvos destroying my future after admitting me – now I'm losing my job and an opportunity to study further
I was admitted to Eduvos in 2023 based on my university results from the University of the Free State (UFS), where I completed two years of degree-level study. They accepted my credits. They enrolled me. I paid my fees. I did the work. Now, years later, as I try to graduate and apply to further my studies, Eduvos has suddenly decided that my BCom degree credits no longer count. They are demanding that I first complete a Higher Certificate, a LOWER qualification than Bcom– before I can move forward to graduation. Because of this administrative contradiction, registration to further my studies is in limbo. And because my registration is in limbo, I am now about to lose my job (my employer needs proof of my studies). I have sent emails. I have asked for explanations. I have followed up repeatedly. I have been met with silence, contradictions, and bureaucratic runaround. Eduvos admitted me based on my university results. You cannot change the rules years later and destroy a student's future because someone at your institution dropped the ball. I am now facing losing my job, my studies, and my mental stability – all because Eduvos won't fix its own mistake. Someone from Eduvos needs to explain why a student admitted with degree-level credits is now being told to go backwards. If you're considering studying at Eduvos, think twice. They will take your money and your time, and then move the goalposts when it matters most.
Helpful (0)
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M M
1 reviews | Active since Jan 2020
24 Feb 2026, 07:35
Eduvos destroying my future after admitting me – now I'm losing my job and an opportunity to study further
I was admitted to Eduvos in 2023 based on my university results from the University of the Free State (UFS), where I completed two years of degree-level study. They accepted my credits. They enrolled me. I paid my fees. I did the work. Now, years later, as I try to graduate and apply to further my studies, Eduvos has suddenly decided that my BCom degree credits no longer count. They are demanding that I first complete a Higher Certificate, a LOWER qualification than Bcom– before I can move forward to graduation. Because of this administrative contradiction, registration to further my studies is in limbo. And because my registration is in limbo, I am now about to lose my job (my employer needs proof of my studies). I have sent emails. I have asked for explanations. I have followed up repeatedly. I have been met with silence, contradictions, and bureaucratic runaround. Eduvos admitted me based on my university results. You cannot change the rules years later and destroy a student's future because someone at your institution dropped the ball. I am now facing losing my job, my studies, and my mental stability – all because Eduvos won't fix its own mistake. Someone from Eduvos needs to explain why a student admitted with degree-level credits is now being told to go backwards. If you're considering studying at Eduvos, think twice. They will take your money and your time, and then move the goalposts when it matters most.
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Replies (0)RB
Rene B
1 reviews | Active since Jan 2020
16 Feb 2026, 07:26
Eduvos - private professionalism?
My 2 children have been with eduvos for both of their degrees , each year we have had issues, I understand it’s a large institution and it has a large influx of students , but why pride yourself on being a private institution if you act like a public one ? Although both my girls love their lectures and lecturers ! Some staff can be extremely rude !! Not being registered for almost 3 weeks and when you start to blow a fuse ! Because it is stressful, they show no respect and are outright rude, do not speak to me like you do, when I am clearly annoyed at this point, because of the lack of adequate services( counting on numerous emails, over 18 phone calls and cases logged ), if you need payment ! It’s made the same day because you are down my throat, a simple please would do ! But when it comes to week 3 and my child does not even have access to modules, you better buckle up and attend work ! Do not speak to someone with such an attitude who has paid for a service and this service has not been delivered well over a normal waiting period , I understand you have people on you all day , but this is a job and a service and I’m not sure why I’m some areas it is so unprofessional??
Helpful (0)
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Rene B
1 reviews | Active since Jan 2020
16 Feb 2026, 07:26
Eduvos - private professionalism?
My 2 children have been with eduvos for both of their degrees , each year we have had issues, I understand it’s a large institution and it has a large influx of students , but why pride yourself on being a private institution if you act like a public one ? Although both my girls love their lectures and lecturers ! Some staff can be extremely rude !! Not being registered for almost 3 weeks and when you start to blow a fuse ! Because it is stressful, they show no respect and are outright rude, do not speak to me like you do, when I am clearly annoyed at this point, because of the lack of adequate services( counting on numerous emails, over 18 phone calls and cases logged ), if you need payment ! It’s made the same day because you are down my throat, a simple please would do ! But when it comes to week 3 and my child does not even have access to modules, you better buckle up and attend work ! Do not speak to someone with such an attitude who has paid for a service and this service has not been delivered well over a normal waiting period , I understand you have people on you all day , but this is a job and a service and I’m not sure why I’m some areas it is so unprofessional??
0
Replies (0)FR
Feeroza R
1 reviews | Active since Jan 2020
14 Feb 2026, 08:01
Eduvos Big Disappointment
The beginning of the year is really starting of bad with Eduvos. Seems like none of the staff have any training to assist the Students. It also seems that Eduvos is all about the money. My daughter is starting her first year on the 16th of Feb and still do not have her time table which was mentioned how important it is on orientation day to have it before lessons start, on top of it all you get send from pillar to post with no end results. I do understand the students have to be independent, if the staff does not know what they are doing how is the student suppose to figure It out.
Helpful (0)
|Replies (0)FR
Feeroza R
1 reviews | Active since Jan 2020
14 Feb 2026, 08:01
Eduvos Big Disappointment
The beginning of the year is really starting of bad with Eduvos. Seems like none of the staff have any training to assist the Students. It also seems that Eduvos is all about the money. My daughter is starting her first year on the 16th of Feb and still do not have her time table which was mentioned how important it is on orientation day to have it before lessons start, on top of it all you get send from pillar to post with no end results. I do understand the students have to be independent, if the staff does not know what they are doing how is the student suppose to figure It out.
0
Replies (0)LH
Lungile H
1 reviews | Active since Jan 2020
12 Feb 2026, 13:09
Eduvos Service is horrible and staff is rude and ***********
Please don’t waste your money by going to this institution!! ⚠️ Please think very carefully before spending your money at Eduvos. I never expected to write something like this, but after months of frustration and disappointment, I feel I need to share my experience. My credits were approved last year, and for almost ten months I kept following up for clarity. During that entire time, I was never told there was a problem with supporting documentation, despite emails sent as far back as May 2025 and repeated follow-ups. I even went to campus in person and was assured the issue would be resolved, but it still wasn’t. Only recently was I told the documentation could not be verified. By then, I had already missed academic time through no fault of my own, and I am now being told I may need to repeat modules I have already passed. This is incredibly distressing and feels deeply unfair after all the time and effort I have invested. This situation could have been avoided with honest and timely communication. Instead, the experience has been stressful and made worse by interactions with staff that felt rude, dismissive, and lacking empathy. Students trust institutions with their education, time, and money. All I expected was clear communication, accountability, and support, but unfortunately that has not been my experience. This is my personal experience, but I strongly encourage anyone considering Eduvos to look very carefully at their options and the level of student care they may receive before making such an important commitment.
Helpful (0)
|Replies (0)LH
Lungile H
1 reviews | Active since Jan 2020
12 Feb 2026, 13:09
Eduvos Service is horrible and staff is rude and ***********
Please don’t waste your money by going to this institution!! ⚠️ Please think very carefully before spending your money at Eduvos. I never expected to write something like this, but after months of frustration and disappointment, I feel I need to share my experience. My credits were approved last year, and for almost ten months I kept following up for clarity. During that entire time, I was never told there was a problem with supporting documentation, despite emails sent as far back as May 2025 and repeated follow-ups. I even went to campus in person and was assured the issue would be resolved, but it still wasn’t. Only recently was I told the documentation could not be verified. By then, I had already missed academic time through no fault of my own, and I am now being told I may need to repeat modules I have already passed. This is incredibly distressing and feels deeply unfair after all the time and effort I have invested. This situation could have been avoided with honest and timely communication. Instead, the experience has been stressful and made worse by interactions with staff that felt rude, dismissive, and lacking empathy. Students trust institutions with their education, time, and money. All I expected was clear communication, accountability, and support, but unfortunately that has not been my experience. This is my personal experience, but I strongly encourage anyone considering Eduvos to look very carefully at their options and the level of student care they may receive before making such an important commitment.
0
Replies (0)FR
Feeroza R
1 reviews | Active since Jan 2020
5 Feb 2026, 18:30
Make sure your application is approved before making payment.
Good day all. Please make 100% sure that Eduvos has accepted you before you make any payments. They seem to be very eager to ask for payment after payment is made and having your applications for months to review and even sending you the booklist to only be told your application is incomplete before the course can start Please make 100% sure the application has been reviewed and accepted. Not a happy parent.
Helpful (0)
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Feeroza R
1 reviews | Active since Jan 2020
5 Feb 2026, 18:30
Make sure your application is approved before making payment.
Good day all. Please make 100% sure that Eduvos has accepted you before you make any payments. They seem to be very eager to ask for payment after payment is made and having your applications for months to review and even sending you the booklist to only be told your application is incomplete before the course can start Please make 100% sure the application has been reviewed and accepted. Not a happy parent.
0
Replies (0)BL
Boitumelo L
1 reviews | Active since Jan 2020
5 Feb 2026, 12:22
Failure to honour promised communication
My daughter has been calling the school the whole asking for proof of registration. Either they hang up..keep us on hold or promise to deliver what we asked for. None of the ladies has done that ,my daughter has been wanting for an email since morning..the basary us waiting for the proof ..so she can go back to school..this is total not professional..my daughter in tears missing classes..we provided everything they inquired..confirmed the email address..
Helpful (0)
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Boitumelo L
1 reviews | Active since Jan 2020
5 Feb 2026, 12:22
Failure to honour promised communication
My daughter has been calling the school the whole asking for proof of registration. Either they hang up..keep us on hold or promise to deliver what we asked for. None of the ladies has done that ,my daughter has been wanting for an email since morning..the basary us waiting for the proof ..so she can go back to school..this is total not professional..my daughter in tears missing classes..we provided everything they inquired..confirmed the email address..
0
Replies (0)