NX
NOMSA X
Active since Aug 2013
30
Reviews
0
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Reviews
30 reviews1 month ago
MultiChoice blocking channels after payment – looks like a ****
I paid my MultiChoice account R156.00 on 13 March 2026, yet today my channels were suddenly blocked and I received a message claiming that I owe R120.22. When I asked for an explanation through the WhatsApp bot named Caleb, I was told that because my payment date is the 15th of each month, I must still pay again — even though my payment was already confirmed. This is completely unacceptable. If the payment was received, why are my channels blocked and why am I being asked to pay more money? What shocked me the most is the audacity of the bot asking whether I want to cancel my account instead of addressing the issue or refunding the money that has already been paid. This feels like nothing more than an attempt to squeeze extra money out of customers. MultiChoice cannot block services after receiving payment and then expect customers to pay again without a proper explanation. MultiChoice needs to stop this nonsense, and explain exactly why I am being charged again after paying my account. This kind of treatment of customers is unacceptable and looks very dishonest. I'm so annoyed.
0 replies
6 months ago
Cancel your pathetic funeral cover!!! 😒
I don't understand why you're forcing your pathetic funeral cover down our throats, I don't want your funeral cover, cancel it with immediate effect and stop deducting that R49 on my account. You're really infuriating.
371 replies
6 months ago
Warning to all Old Mutual clients: Check your policies!!
I reviewed my policies and retirement annuities on your website today and was shocked by what I found. There are no listed beneficiaries under my Green Light life insurance, no benefits reflected on my retirement policies, and my mother’s funeral cover has disappeared. I recently requested the cancellation of my comprehensive funeral cover for myself and my children after discovering that my children were NOT covered—yet Old Mutual ignored my request. I immediately went to my HR department to cancel the stop order, and only then did Old Mutual start bombarding me with unwanted calls. I have now decided to cancel my life cover as well as the funeral policy I opened for my mother. Old Mutual is taking its clients for a ride. You may think everything is in order, but you’ll be in for a rude awakening the day you actually review your policies. A year ago, unknown beneficiaries were added to my policies. I am a single woman, yet Old Mutual saw fit to “allocate” me a husband who was ten years younger than me. That was the final straw. I am done with this disorganized and ******* company. Unfortunately, my vested retirement annuities are still with Old Mutual, but I am no longer contributing toward them. I can only hope they will not give me the runaround when it is time to claim.
265 replies
7 months ago
Cancel My Funeral Policy Asap
CANCEL MY FUNERAL POLICY ASAP I cancelled my funeral policy on the 26 of August 2025, I haven't received any confirmation letter, I sent a follow up email but no response. Cancel that policy as soon as possible, or I'm cancelling everything policy I have with you including my Life Insurance. Please don't call me just cancel it.
53 replies
7 months ago
CANCEL MY FUNERAL POLICY ASAP
I cancelled my funeral policy on the 26 of August 2025, I haven't received any confirmation letter, I sent a follow up email but no response. Cancel that policy as soon as possible, or I'm cancelling everything policy I have with you including my Life Insurance. Please don't call me just cancel it.
0 replies
8 months ago
Years of loyalty, zero respect from Capitec bank
Capitec keeps declining consolidation loans, even for clients like me who have never defaulted. Recently, you even sent me a message congratulating me on reaching 15 years of loyalty as your customer. But I have to ask — what does loyalty mean in your books? While so many of your clients are raising the same complaints about your lack of support, you still have the audacity to celebrate “years of loyalty.” That’s not respect, it’s an insult. You should be ashamed. All I wanted was a consolidation loan to settle my credit card — the same one you offered me more than 10 years ago, the one you keep increasing the limit on every year. I also wanted to pay off my two loans with other institutions and keep everything under one roof with you. Yet, you keep declining my applications without reason. After 15 years of loyalty, this is the treatment I get. Your actions make it clear: you don’t value loyalty, and you don’t care about your clients. Capitec, your clients deserve better — and it’s about time you start acting like it.
106 replies
8 months ago
Years of loyalty, zero respect from Capitec bank.
Capitec keeps declining consolidation loans, even for clients like me who have never defaulted. This clearly shows you don’t value loyalty or take your clients seriously. Stop pretending to escalate complaints just to look good on this platform. Your actions make it obvious that you don’t care about your clients. Loyalty means nothing to you — and clients are starting to see it.
0 replies
9 months ago
They don't respect their clients
They don't even bother replying to your loan application. Someone pls tell why I'm still with this bank.
106 replies
10 months ago
********* practices
I pay my account via EFT, but they continue deducting money from the account I don't use. I always make immediate payments, yet they consistently add an extra R225 for late payment. I don't understand why they are doing this. Is it a punishment for making early payments or something else? This month of June, I paid my account on the 13th, and the debit order was supposed to run on the 15th. Guess what? I was charged a late payment fee. This is annoying and unacceptable. If I had the money, I would pay off this account and close it permanently. Their practices are *********.
424 replies
16 months ago
My enquiry was handl...
My enquiry was handled in a most professional way by Nozipho Mnyandu.
56 replies
Review Distribution
5 Star
4 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
26 (86.66666666666667%)