Eerste River Hospital Bad Service

My mother fell this morning, we took her to this bad hospital "Eerste River"... only at 13:00 she was assisted to go for xray, came back, apparently no 4 in the queue, at 16:30 she is still number 4 in the queue... The morning shift staff is leaving and don't care of any around them. The securities think they are Dr's... how can you leave an almost 80 year old person unattended? She had a severe stroke few months ago, and can't help herself.... who does that? We are not animals, Eerste River needs better staff, not people that come there to sit there to earn money, they must have a passion for what they sign up to do.