1 reviews | Active since Member
So bought a tray of 30 Eggspert jumbo eggs... They were rotten, which I followed up with a complaint... After 2 + weeks of being lied to and severely mistreated by the regional rep, it took threats to get a response: 2 trays of 18 eggs dropped off at my gate... Also damaged and rotten without any dates of when they were packed. This led to a Karen moment just to get a response. The owner phoned and apologised promising it is a fluke and that they will investigate the matter but that I should not hesitate using their products. The call seemed sincere... But the joke was on me. Due to no other stock, I gave Eggspert the benefit of the doubt and foolishly bought another 30 Jumbo tray from another store. Dated BB 11/28/2020... Upon opening AGAIN ROTTEN. Also, even the eggs that weren't so rotten that it had fungus all over them had little pit mark holes [Looks like needle holes], not sure what they are adding to the eggs or why? The Owner and office didn't bother replying to this mention BUT as promised National Rep named Kenny phoned and left a casual message about just bringing more eggs. I replied that I don't want more rotten eggs and would appreciate that they tell me what steps of accountability they are taking. This was followed by the national rep, Kenny, calling me crazy. That it is just me that found their rotten eggs substandard and then insisting that I do his job and tell him who supplies their eggs. This after I have literally spelt out the stores where I bought the rotten eggs and sent them proof. This led to harassment from the national rep in which I blocked him from my calls and Whatsapp, but NOT EVEN A BOTHER from the office or the supposed owner to step up and take accountability for either their **** service or their rotten eggs. Just that I am crazy and scary... Which any sane person would get insane from a company refusing to own up to their rotten eggs
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