Eight Feet Restaurant
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We made a booking at Eight Feet for today at 3 pm. When we called, the person who answered told us that the kitchen closes at 4 pm and the restaurant at 5 pm. We drove all the way from Cape Town, bringing our family who travelled all the way from Namibia, specifically to visit this restaurant. However, when we arrived, we were greeted by a "we are closed" sign. To make matters worse, after waiting for 10 minutes and standing around trying to find out why, we discovered that they had spontaneously decided to close the restaurant because not all the staff showed up. As if that wasn’t bad enough, when we tried asking the waiters from the restaurant next door why it was closed, they were outright unfriendly and looked at us as if we were nothing more than an inconvenience. How is this kind of treatment even acceptable? There was no notification, no communication—nothing. We made a confirmed booking, travelled a great distance, and were met with sheer unprofessionalism and disregard. This experience was absolutely infuriating and incredibly disappointing.
1 reviews | Active since Jan 2020
We made a booking at Eight Feet for today at 3 pm. When we called, the person who answered told us that the kitchen closes at 4 pm and the restaurant at 5 pm. We drove all the way from Cape Town, bringing our family who travelled all the way from Namibia, specifically to visit this restaurant. However, when we arrived, we were greeted by a "we are closed" sign. To make matters worse, after waiting for 10 minutes and standing around trying to find out why, we discovered that they had spontaneously decided to close the restaurant because not all the staff showed up. As if that wasn’t bad enough, when we tried asking the waiters from the restaurant next door why it was closed, they were outright unfriendly and looked at us as if we were nothing more than an inconvenience. How is this kind of treatment even acceptable? There was no notification, no communication—nothing. We made a confirmed booking, travelled a great distance, and were met with sheer unprofessionalism and disregard. This experience was absolutely infuriating and incredibly disappointing.
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