LB
Linda B
Active since Nov 2022
4
Reviews
0
Industries
Reviews
4 reviews15 months ago
The service with the Claims Department, specifically Rachel, was amazing
The service with the Claims Department, specifically Rachel, was amazing. I am still in conversation with her to sort the final details out. But the service is quick, efficient, and precise.
56 replies
16 months ago
Completely Dissapointed and Infuriated
We made a booking at Eight Feet for today at 3 pm. When we called, the person who answered told us that the kitchen closes at 4 pm and the restaurant at 5 pm. We drove all the way from Cape Town, bringing our family who travelled all the way from Namibia, specifically to visit this restaurant. However, when we arrived, we were greeted by a "we are closed" sign. To make matters worse, after waiting for 10 minutes and standing around trying to find out why, we discovered that they had spontaneously decided to close the restaurant because not all the staff showed up. As if that wasn’t bad enough, when we tried asking the waiters from the restaurant next door why it was closed, they were outright unfriendly and looked at us as if we were nothing more than an inconvenience. How is this kind of treatment even acceptable? There was no notification, no communication—nothing. We made a confirmed booking, travelled a great distance, and were met with sheer unprofessionalism and disregard. This experience was absolutely infuriating and incredibly disappointing.
0 replies
17 months ago
They are always helpful and friendly
They are always helpful and friendly. I, however, do not appreciate the constant phoning. If I would like to change something, then I will phone you.
56 replies
36 months ago
Juanita has been gre...
Juanita has been great in explaining my policy in layman terms to me while also staying patient with all the questions I had.
53 replies
Review Distribution
5 Star
2 (50%)
4 Star
1 (25%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)